Territory Patient Admission Coordinator

Territory Patient Admissions Coordinator

Pay: $28-$32 per hour, based on experience

Benefits: Medical, dental, vision, PTO, paid holidays, 401k, and more!

Schedule: Full-time | Monday - Friday | 8 a.m. to 5 p.m. | One weekend per month

On-site in San Diego

Find your passion and purpose by creating a welcoming and seamless experience for patients, families, and referral partners. The Territory Patient Admissions Coordinator serves a defined territory and builds strong relationships with clients, caregivers, referral sources, and internal teams to support timely, high-quality admissions. By carefully reviewing referrals against established criteria and gathering complete documentation, the Territory Patient Admissions Coordinator ensures each patient is set up for the best possible care journey. Working closely with agency staff and sales partners, this position helps drive positive outcomes and exceptional satisfaction. With a territory that may span multiple states and evolve, this role offers meaningful impact, collaboration, and the opportunity to support patients at an important moment in their care experience.

Territory Patient Admissions Coordinator Qualifications

• High School diploma or GED required
• At least one year of experience in home care, hospice, or personal care services required
• Prior use of Electronic Medical Records (EMR), HCHB preferred
• Experience in dealing with a variety of payors in healthcare, including Medicare, Medicaid, and commercial payers preferred

Territory Patient Admissions Coordinator Responsibilities

• Collaborates and maintains effective communication with the Referral Source, Sales teams, Clients, and/or local agency operations to collect needed information to process a quality referral.
• Documents all referral-related Information, actions taken, and follow-up required in the medical record in a timely and accurate manner. As applicable, utilizes the agency's software solution to facilitate the referral process by completing required workflow tasks within the Company's established timeframes.
• Ensures timely attention to referrals received from a variety of platforms, e.g., eFax, telephone, or referral portal/Hospital EMR portal.
• Reviews Eligibility Alerts and Responses for Medicare Clients.
• Requests, H&P, Discharge Summary, and other documents needed for ICD-10 coding by the CPOCC team, if not received with the referral information.
• Completes a "Follow Up" call to the Client/Caregiver/Referral Source to collect or confirm information. Example: confirms out-of-pocket expenses, clarifies the teachable caregiver, and collects missing demographic and physician information.

You can find success in this role if you've held the following positions: Patient Access Coordinator, Admissions Coordinator, Intake Coordinator, Referral Coordinator, Patient Intake Specialist, Clinical Intake Coordinator, Care Transitions Coordinator, Patient Services Coordinator, Admissions & Referral Specialist, Patient Access Representative, Territory Intake Specialist, Care Coordination Specialist.

This position's assigned territory may encompass one or more states in AccentCare's operation and may change, if needed.

Our Investment in You

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app
• Programs to celebrate achievements, milestones, and fellow employees
• And more!

Come As You Are

At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.

AccentCare is proud to build a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person's race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.

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