Clinical Manager Adult Psychiatry

SUMMARY:
The Clinical Manager provides clinical and administrative leadership within Adult Psychiatry, reporting to the Division Director of Outpatient and partnering closely with the Administrative Dyad on operational, financial, and strategic matters. This role serves as the liaison for clinical and academic activities, ensuring integration of treatment services and clinical personnel to enhance collaboration and improve patient care.

Key responsibilities include:

• Oversight of adult psychiatric services for patients aged 18 through geriatric populations.
• Development, implementation, and daily management of programs and services.
• Recruitment, hiring, orientation, and evaluation of professional staff.
• Monitoring quality of care and program performance, presenting recommendations for improvement.

Clinical Managers are expected to model Brown University Health's values-Compassion, Accountability, Respect, and Excellence-and demonstrate core success factors such as Instilling Trust, Valuing Differences, Patient and Community Focus, and Collaboration. Leaders additionally exhibit competencies in Accountability, Team Building, Driving Vision and Purpose, and Optimizing Work Processes to achieve organizational strategic goals.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

The Clinical Manager shall perform the following functions for the Department of Adult Psychiatry, among others not specifically delineated here.

Leadership & Collaboration

• Provide clinical and administrative leadership for physicians, advanced practice providers, social workers, and other care team members.
• Partner with Division Director and Administrative Dyad to align operations with Brown University Health's mission, values, and strategic goals.
• Facilitate routine staff meetings, clinical case conferences, and multidisciplinary team initiatives to improve patient care, quality, and safety.

Clinical & Operational Oversight

• Ensure high-quality, evidence-informed care while maintaining fiscal responsibility and supporting financial growth.
• Monitor and analyze departmental quality data and outcomes; implement performance improvement initiatives.
• Optimize access, reduce no-shows, and maximize productivity in collaboration with the practice manager.
• Oversee scheduling, resource allocation, and time-off approvals to maintain adequate coverage.

Recruitment & Staff Development

• Lead recruitment, hiring, orientation, and onboarding of physicians, advanced practice providers, and other staff.
• Ensure completion of organizational and departmental orientation, annual training, and compliance requirements.
• Conduct formal performance appraisals, provide actionable feedback, and identify educational needs for professional development.
• Promote positive provider relations and engagement.

Communication & Professionalism

• Demonstrate clear, respectful, and professional communication with patients, caregivers, providers, and community partners.
• Adjust communication to the listener's level of understanding and proactively share information to support care coordination.

Program Development & Innovation

• Develop and support innovative programs to enhance treatment and care delivery.
• Integrate services into the organization's mission through collaboration and creation of high-quality programs.

Compliance & Quality Assurance

• Ensure adherence to all applicable regulatory, accreditation, and payor standards.
• Maintain safety, infection control, and environmental standards.
• Respond to patient satisfaction data and address complaints or concerns promptly.

Academic Role

• Academic appointment at The Warren Alpert Medical School of Brown University commensurate with experience and scholarly record.

Other

• Perform additional administrative or clinical duties as assigned.

EDUCATION:

All Clinical Manager must have a Master's degree, Doctorate preferred and be a Licensed Clinician practicing in Behavioral Health.

EXPERIENCE AND SKILLS:

Proven leadership, teaching, and administrative expertise in Adult Psychiatry and behavioral health within an academically focused healthcare setting. Possesses broad, current clinical knowledge of psychiatric and behavioral health conditions and their evidence-based management. Familiarity with hospital regulatory requirements, including Joint Commission standards, telehealth practices, and accreditation processes, is preferred. A minimum of five years of progressive management experience demonstrating the competencies essential for Adult Psychiatry Services, or an equivalent combination of education and experience, is required. Demonstrated excellence in written and verbal communication, effective leadership and management capabilities, and a strong commitment to continuous quality improvement.

SUPERVISION: Directly supervises clinical providers.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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