Patient Placement Representative

Regions Hospital is seeking someone with exceptional verbal communication and customer service skills to join our Patient Placement team! This position is a part time (20 hours/week), benefit eligible position.

This position works with Administrative Nursing Supervisor (ANS), Physicians, Nursing, Utilization Management, HealthPartners (HP) Direct operators, and departmental management, to ensure timely and accurate service in support of Regions' patient access and flow. Under the daily operational direction of the ANS, the Patient Placement Representative carries out system and verbal communication to promote timely patient access and movement within the hospital. This includes daily problem solving for partners related to systems issues, accurate and timely system record initiation, data entry, creation of patient identification bands, and transport arrangements for discharging patients. Performs other duties as assigned.

Work Schedule:

Combination of 8 and 12 hour shifts (1500-2300, 1900-0700 and/or 2300-0700) during the week. Every other weekend (Friday, Saturday, Sunday) from 1900-0700.

Required Qualifications:

• High school diploma or equivalent.

• Two (2) years demonstrated successful customer service experience including 1 year of data input experience and phone service support.