New

Patient Access Supervisor

TEKsystems
$46,000.00 - $70,000.00 / yr
paid holidays, 401(k), employee discount
United States, South Carolina, Rock Hill
Jan 07, 2026
About the Role We are seeking an experienced Patient Access Supervisor to lead a dynamic team within our Emergency Department. This role oversees 25 direct reports and plays a critical part in ensuring smooth registration processes across multiple areas, including Admitting, Centralized Scheduling, ED, and offsite clinics. As a key member of the management team, you will provide daily support, mentoring, and training to new hires and existing staff, assist with escalated issues, and help shape both short- and long-term operational strategies. Your leadership will ensure compliance with hospital policies while driving exceptional customer service and operational excellence. Key Responsibilities * Supervise and develop Patient Access Representatives (PA I-IV), including interviewing, hiring, training, and performance management. * Provide hands-on support for all Patient Access functions as needed. * Monitor daily activity and generate performance/metric reports (e.g., financial clearance reports). * Assist in policy enforcement and development in alignment with hospital and corporate guidelines. * Collaborate with leadership to meet operational goals and execute special projects. * Maintain positive customer service standards and resolve escalated issues promptly. Qualifications * Experience: Intermediate-level supervisory experience in healthcare access or registration. * 2+ years of supervisory experience in an emergency department * Skills: * Customer Service * Epic, EMR/EHR systems * Insurance verification and patient registration * Strong organizational, communication, and problem-solving abilities. * Ability to work flexible hours, including on-call and late shifts. * Associates or Bachelor's degree completed Additional Details * Direct Reports: Patient Access Representatives (PA I-IV) * Hours: 1st and 2nd shift hours required * Leadership Commitment: Mandatory late shift every 3rd week of the month (12 PM-8 PM) * Bonus Opportunity: Up to $250 monthly for team KPI achievement Ready to lead and make an impact? Apply today and join a team dedicated to delivering exceptional patient experiences. Job Type & LocationThis is a Permanent position based out of Rock Hill, SC. Pay and BenefitsThe pay range for this position is $46000.00 - $70000.00/yr. - Medical, dental, vision, disability, life, and business travel insurance - Manager Time Off - 20 days per year - 401k with up to 6% employer match - 10 paid holidays per year - Health savings accounts, healthcare & dependent flexible spending accounts - Employee Assistance program, Employee discount program - Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. Workplace TypeThis is a fully onsite position in Rock Hill,SC. Application DeadlineThis position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.