Front Office Coordinator

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.

TPG's success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

Are you ready to join an amazing organization that has won too many "Employer of Choice" awards to list? Let's work together!

The Partners Group currently has an outstanding opportunity for a Front Office Coordinator to join our Operations team in Renton, Washington.

How you will make an impact at TPG

The primary role of the Front Office Coordinator is to ensure smooth day-to-day office operations while creating a welcoming, professional first impression for clients, guests, and partners. As the face of the office, you will play a key role in keeping our workplace running efficiently, supporting facilities, front desk operations, and administrative needs across our Commercial Lines, Personal Lines, and Employee Benefits teams.

This role is ideal for someone who is proactive and takes pride in being a reliable go-to resource for the office!

A typical day in this role

• Greet, check in, and assist office visitors; manage front desk coverage and professional call handling
• Coordinate incoming and outgoing mail, scanning and logging documents, and managing shipping requests
• Maintain office spaces, conference rooms, and shared areas to ensure a professional, well-functioning environment
• Order and track office, kitchen, equipment, and first-aid supplies within budget
• Partner with Operations and People teams on onboarding/offboarding logistics, office events, and facilities needs
• Support internal teams with administrative tasks, document processing, and system updates as needed

Key details

Location: Renton, WA; in-office

Hours: 8am-5pm, Mon-Fri (40 hours/week)

Salary Range: $23.00-27.00 per hour, non-exempt (DOE)

Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

What you'll bring to the table (required)

• High school diploma or equivalent required; bachelor's degree preferred
• At least 2 years of experience in an administrative, front office, or clerical role (insurance, professional services, or corporate office experience strongly preferred)
• Proficiency with Microsoft Office (Outlook, Word, Excel) and ability to learn new systems quickly
• Experience working with phone systems, CRM or agency management systems, and office equipment
• Ability to work onsite, Monday-Friday, 8:00 am - 5:00 pm PT
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced office environment
• Comfort working independently, identifying issues, and following through on solutions
• Clear verbal and written communication skills
• Reliability and consistency in maintaining front desk coverage and office operations

What will make you really stand out (preferred)

• Prior experience in an insurance brokerage, professional services, or similarly regulated environment
• Familiarity with AMS360, CSR24, or other insurance-related systems
• Experience supporting facilities, vendor relationships, or office events
• A demonstrated track record of being a proactive "doer" who sees what needs to be done and takes action

Why you'll love working here

You'll join a collaborative, people-first organization where your contributions are visible and valued. This is a great opportunity for someone looking for a stable, long-term role where they can build strong relationships, develop operational expertise, and make a meaningful impact on the daily experience of employees and clients alike.

Why join The Partners Group?

At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest. We value collaboration, integrity, and putting clients first - all while supporting our team members with opportunities for growth, a hybrid work schedule, and a supportive, professional environment. This includes:

• A rich benefits package including generous paid time off, medical, dental, and vision insurance, life and disability insurance, retirement plan, EAP, wellness incentives, and employee ownership opportunities
• Support and development to cultivate your knowledge and continuing education to maintain or support your professional designations
• Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day

Commitment To Diversity

TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.

Apply Today

If this sounds like the right fit for your skills and experience, we'd love to hear from you! Jumpstart the application using your resume. While a cover letter is not required, we'd love to learn why you're interested in the opportunity to join us!

PLEASE NOTE: We are not accepting applications or inquiries from external recruiters or staffing agencies. Direct applicants only.

The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We use E-Verify to confirm the identity and employment eligibility of all new hires.