Financial Aid Coordinator I

The Opportunity:

Student Success and Well-Being (SSWB) Service Professionals participate in activities related to

academic admissions, registration, financial aid services, and orientation for current and potential

university students. Student Financial Assistance Professionals evaluate student eligibility for Financial Aid and advise applicants and parents about the Financial Aid options available to them.

Responsibilities:

• Advises and counsels students and parents regarding the financial aid process in person or over the phone/Zoom.

• Analyzes and evaluates student financial needs.

• Advises on availability of financial assistance.

• Participates in outreach activities and presentations to students, parents, high school counselors, and the community in workshops and training sessions.

• Attends professional workshops, meetings, and training sessions for professional development and to keep abreast of current rules and regulations.

• Reviews and evaluates eligibility Federal Student Aid.

• Responsible for Verification of student files selected for review by the Department of Education.

• Evaluates documentation provided by student required to complete additional review of their FAFSA application.

Minimum Qualifications:

Bachelor's degree and 0+ years of relevant experience or Master's degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 1-2 years of relevant experience.

• Working knowledge of financial aid program requirements and related procedures.

• Exceptional customer service skills with strong communication, problem-solving, and relationship-building abilities.

• Demonstrated experience in administrative or student-facing roles within higher education or comparable environments.

• Proven ability to provide guidance and advise students on financial processes.

• Proficiency in Microsoft Excel and PeopleSoft for data entry, data organization, and reporting.

Special Instructions to the Applicants:

The anticipated hourly range for this position is $17.64 - $19.16 per hour. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.