New

Communication Service Operator

Mercy
parental leave, paid time off, tuition reimbursement, 401(k)
United States, Missouri, Washington
901 East Fifth Street (Show on map)
Jan 05, 2026
Find your calling at Mercy! Overview Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations. Position Details: Communication Service Operator Mercy Hospital Washington 901 E 5th Street Washington, MO 63090 Schedule: Full Time, 40 hours/week Shift: Primarily Day shift include weekends. Occasionally will be Night Shift as needed. Why You'll Love Working Here Exceptional Benefits Starting Day One: Comprehensive Health Coverage- Medical, dental, and vision through United Healthcare Generous PTO- Up to34 days annually, including holidays, vacation, personal time, and short-term illness Paid Parental Leave- Supporting you and your growing family 401(k) with Employer Match- Invest in your future with confidence Tuition Reimbursement- Up to$2,000/yearfor continuing education Dependent Care FSA Contribution- $100/month for eligible participants Paid Volunteer Time- Give back to your community while on the clock Free Parking- Convenience that saves you time and money Career Growth Opportunities- Advance your skills and grow within Mercy QualificationsEducation: High school diploma or equivalent.Experience: Telephone or customer service experience beneficial.Certifications: None.Other: o Basic computer and keyboarding skillso Must be able to navigate multiple computer software systems simultaneouslyo Ability to communicate clearly in English both orally and writteno Knowledge of Microsoft Office Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): switchboard, receptionist, customer service, call center