Senior Administrative Assistant (Reenrollment)

Rutgers University

life insurance, employee discount

United States, New Jersey, New Brunswick

Jan 05, 2026

Position Details

Position Information

Recruitment/Posting Title	Senior Administrative Assistant (Reenrollment)
Job Category	URA-AFT Administrative
Department	Undergraduate Educ - Acad Srvc
Overview	The School of Arts and Sciences ( SAS) at Rutgers University is the largest academic unit of the University and is comprised of 41 academic departments spanning humanities, social, physical and life sciences and over 100 different majors, plus programs, centers, bureaus and institutes. SAS has a membership of over 2,000 permanent and temporary faculty (instructional and research), teaching and graduate assistants, part-time lecturers, and post-doctoral appointees, and over 500 administrative staff. Arts and Sciences delivers a wide array of services in support of the teaching, research, and service missions of the School. We are committed to providing academic departments, programs, and centers in the School of Arts and Sciences with reliable and trusted service, clear policies and procedures, innovative technologies, and a commitment to administrative excellence and efficiency. Located in New Jersey, Rutgers University is a premiere, Research 1, public land grant institution that reflects the broad spectrum of backgrounds in the state. The School of Arts and Sciences, the largest and most comprehensive school at Rutgers University, is especially interested in candidates who can advance the goals and values expressed in the SAS Strategic Plan. Applicants are encouraged to include in their cover letter information about how they will further our mission of excellence.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Senior Administrative Assistant (Reenrollment) for the Undergrad Education - Academic Services within the School of Arts and Sciences. The Senior Administrative Assistant (Reenrollment) reports to the Associate Dean of Academic Services and the Assistant Dean/Director of Non-traditional students and is responsible for coordinating all aspects of the SAS Withdrawal and Reenrollment process. Among the key duties of this position are the following: Organizes, coordinates, and executes the all functions associated with the School of Arts and Sciences withdrawal/reenrollment, including the timely processing of approximately 900 university withdrawals and 2,000 reenrollment applications per year. Maintains the withdrawal and reenrollment databases, processes withdrawals as per university policy by coordinating with other university units and offices, reviews reenrollment applications and independently determines enrollment eligibility and status. Coordinates the student grade review processes for reenrollment eligibility and provides routine and non-routine information and explanations to students seeking reenrollment and re-entering the university following a hiatus. Student advising functions are independently performed in writing, in person, and remotely, using state-of-the art remote contact tools and social networking, and may be required in the evening and/or on weekends. Assists newly reenrolled students with their registration and other university processes, such as financial aid appeals. Creates and develops an outreach and recruitment initiative to promote reenrollment of SAS alumni. Compiles and maintain the data for SAS students withdrawing and/or taking leaves of absence as well as reenrolling and create informational materials to both students and faculty/staff. Provides supporting research, analyses on both processes, as well as maintain and controls withdrawal/reenrollment records, statistics, reports, and documents.
FLSA	Nonexempt
Grade	05
Salary Details
Minimum Salary	68278.480
Mid Range Salary	84393.980
Maximum Salary	100509.480
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status	Full Time
Working Hours
Standard Hours	37.50
Daily Work Shift	Day
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	A bachelor's degree and a minimum of two years relevant experience in higher education administrative function.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Must be detail oriented and have knowledge and understanding of advising practices, office administration, accepted management and supervisory practices, well developed interpersonal skills, work organization, coordination, facilitation, higher education principles and legislation, database management and report writing principles and practices. Good communication skills, and strong computer literacy. The Office of Advising and Academic Services maintains paperless files - candidate must be fluent and comfortable with all forms of electronic communication and processes. The Office of Advising and Academic Services often encounters sensitive and/or agitated constituents. The candidate must have experience working with sensitivity yet retaining the integrity of the OAAS policies.
Preferred Qualifications	Experience working with undergraduate students.
Equipment Utilized	Full Microsoft Office suite. Rutgers University Student Records Database (IMS) - a secure system providing access to all student records. Perceptive Content - a secure system used for file management at SAS in lieu of paper records. Degree Navigator - a secure degree audit system maintained by OIT. EAB Navigate360 - Advising Notes and Appointment platform.
Physical Demands and Work Environment	The office is an "open environment," meaning that the space is shared by 3 staff members and multiple student workers, without privacy barriers. Furthermore, the office is open and exposed to the Advising Center, which is a public space utilized by students and members of the university community. Candidates must be prepared to work in a "fishbowl" and, thus, display appropriate discretion, as well as have strong concentration skills permitting attention to detail in a distracting environment.
Special Conditions	Must be willing to work some evenings and occasional weekends.

Posting Details

Posting Number	25ST2624
Posting Open Date	01/05/2026
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Douglass (RU-New Brunswick)
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement