Sales Process Manager, OEM

About Zep Inc.

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe's, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep, Enforcer, Misty, TimeMist, TimeWick, and Country Vet. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.

Job Description:

The Project Manager - OEM is responsible for working across functional lines of business to ensure successful execution and management of key projects in the OEM business unit. Included in the scope of these activities are: new account set up, new program start up, promotion support, program changes, marketing, regulatory updates, and coordinating to improve both internal and external communications.

Key Responsibilities:

• Develop and oversee detailed project plans, to include objectives, timelines, milestones, deliverables and communications to internal stakeholders.
• Interact with customers and OEM Account Managers to understand their respective segments
• Assist OEM Account Managers with onboarding new accounts
• Act as liaison between OEM and internal Zep departments to ensure project is meeting schedule plans and timelines; includes assignment of tasks and responsibilities to team members and allocation of resources
• Partner with Marketing to coordinate any marketing tools needed by customers and/or OEM Account Managers
• Partner with Product Management to resolve any changes to product lines (new product, changing regulatory status, product deletions) and will communicate status updates to both customers and OEM Account Managers.
• Manage Project Information Management (PIM) system for OEM products distributed and/or sold through the OEM channel
• Prepare and present status reports

Competencies, Skills, Experience

• Solid project management and planning skills
• Self-starter with ability to quickly learn and understand company processes as well as look to continuously improve processes
• Team player who collaborates well with others
• Must be able to manage multiple projects at once and deliver results on a timely basis
• Ability to present to and interact with management, customers, and other stakeholder
• Attention to detail, with business and category knowledge
• Strong computer skills including Outlook, Word, Excel, and PowerPoint. Office/Excel skills
• Experience with industry software, i.e., SAP, Business Objects, and Salesforce is a plus

Qualifications:

• Bachelor's degree in Business Administration or equivalent experience
• Proven experience in a sales support role, or similar
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
• Ability to thrive in a fast-paced, dynamic environment and drive results under tight deadlines
• 10% travel requirement to attend industry trade events/meetings

Our Values

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.

• Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.

• Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers' and consumers' lives better.

• Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome

• Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.

• Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.

Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply. It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.

As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws.