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Clinical Informatics Specialist II - EPIC Platform

Cone Health
United States, North Carolina, Greensboro
Dec 31, 2025
The Clinical Informatics Specialist 2 will coordinate, integrate, and analyze clinical processes across Health System Health System using clinical information technology, process design, and evidence to improve patient care, quality, and financial goals. They will work collaboratively on the design and implementation of technology to improve care and experiences of Health System's patients, providers, team members. This role is engaged with national standards, professional disciplines, and vendor forums.
Focus on evidence-based practice content and processes to maintain EPIC, including upgrades, gold stars, and health library content.
HYBRID - on-site one to two weeks a month.

Essential Job Function
  • Contributes to the activities related to the development, organization, direction, and promotion of informatics initiatives to one or more areas within the enterprise.
  • Facilitates adoption of EMRs and builds relationships with internal and external clinicians to promote technology adoption and clinical practice standards.
  • Directs clinical and operational improvement teams in developing and refining clinical designs, requirements, and workflows.
  • May lead clinical and operational improvement teams, directing documentation of designs, requirements, and workflows and translating these requirements into specifications for the IT team.
  • Ensures IT systems are designed to meet the clinical goals of high reliability care and a seamless experience for patients and providers.
  • Facilitates stakeholder and governance approval of these designs.
  • Actively participates in safety initiatives and implements risk-mitigating measures as appropriate, ensuring compliance with all position-related requirements.
  • Contributes to the creation and maintenance of knowledge base articles and/or technical and procedural documentation as needed.
  • Serves as a liaison between health system providers, clinicians, and information system leadership.
  • Works collaboratively across the organization to ensure quality, facilitate and implement change, and support informatics capabilities development.
  • May coordinate the development and delivery of educational content and training for internal and external physicians, support staff, and team members.
  • Works collaboratively across the organization to mentor and support the development of informatics capabilities among team members.
  • Provides guidance to colleagues with less experience and models effective informatics practices.
  • May perform additional duties as assigned.

Education
  • Required:* A minimum of a Bachelor degree including but not limited to nurse, therapist, health administration, public health, social services.* Clinical training and licensure as appropriate to clinical background and state requirements

Experience
  • Required:* Three years in clinical informatics and Epic Clinical Applications * Three years of experience in a complex healthcare setting* Demonstrated experience of relevant regulatory requirements, such as HITECH, HIPAA Privacy & Security and other CMS regulations and guidelines.* In-depth knowledge of clinical practice, health care administration; patient safety; information and data management systems and associated software applications and configurations* Some understanding of skills required to support the build and management of data systems and the ability to analyze complex data sets to address clinical, operational, and personnel management issues* Change management, project management skills, including financial and budget management, scheduling and resource management.* Experience in one or more area of quality improvement and IT methodologies. Agile, LEAN, product, Agil, ITIL

Licensure/Certification/Listing
  • Required: Licensure in the state if required by the state board. Quality, safety or process improvement certification (examples: Agile, LEAN) or comparable experience. Preferred:Board certification or degree in Clinical Informatics If a physician, a board certification from a specialty board recognized by the American Board of Medical Specialties or the American Osteopathic Association. Epic certificationsClinical Advanced Certification (RN, PharmD, etc.)
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