Restaurant General Manager

The Source Hotel | Denver, Colorado
Salary: $85,000 DOE

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  Create and manage strategic weekly schedules for hourly associates, ensuring appropriate coverage while controlling labor costs.

  
  
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  Oversee accurate schedule coding in UKG, ensuring timecards are reviewed, approved, and submitted on time.

  
  
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  Maintain full oversight of tip pool allocation, ensuring accuracy and compliance for payroll processing.

  
  
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  Ensure compliance with all labor laws and company policies, including overtime management, meal and rest breaks, and timekeeping practices.

  
  

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  Provide daily coaching and feedback to hourly associates to enhance service standards, productivity, and engagement.

  
  
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  Address performance concerns promptly and implement corrective action and documentation in accordance with company procedures.

  
  

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  Lead hourly recruitment efforts in partnership with the Director of Outlets and the People & Culture team to fill vacancies efficiently.

  
  
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  Oversee onboarding, ongoing training, and development of Cimera front-of-house associates to maintain consistency and elevated service standards.

  
  

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  Assist with weekly beverage ordering to maintain par levels while controlling costs.

  
  
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  Support management of china, glassware, and silverware, ensuring proper condition, storage, and replacement as needed.

  
  
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  Assist with monthly beverage inventory counts, investigate variances, and ensure proper product handling.

  
  
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  Maintain strong vendor relationships to ensure quality, consistency, and timely deliveries.

  
  
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  Resolve vendor discrepancies promptly to prevent operational disruptions.

  
  

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  Foster strong guest and member relationships through personalized, anticipatory service.

  
  
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  Take ownership of guest concerns, complaints, and service recovery efforts, including follow-up via phone, email, or online reviews as appropriate.

  
  

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  Conduct daily reviews of upcoming reservations to ensure effective coordination between management, host teams, and guests.

  
  
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  Manage reservations for Cimera Restaurant & Rooftop Bar, including large parties, VIP bookings, and special requests.

  
  

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  Work floor shifts at Cimera Restaurant & Rooftop Bar as needed, providing hands-on leadership and service support.

  
  
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  Assist the Director of Outlets and Senior Food & Beverage Manager with oversight of front-of-house managers and supervisors, ensuring smooth daily operations.

  
  
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  Support the bar team with daily beverage program preparation, including batching, syrups, garnishes, and quality control.

  
  
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  Assist with seasonal beverage development and training initiatives.

  
  
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  Receive and organize beverage deliveries, ensuring storage standards are met and purchase orders are properly retained for accounting.

  
  

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  Assist with weekly administrative responsibilities including reporting, scheduling, POS audits, system updates, and operational documentation.

  
  

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  Support interdepartmental initiatives as needed, including:

  
  
  
  
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    Resolving guest billing disputes in collaboration with Finance

    
    
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    Partnering with People & Culture on hiring and workforce development

    
    
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    Supporting Front Desk with guest amenities and service recovery efforts

    
    
  
  
  
  

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  Minimum of 3+ years of leadership experience in a comparable high-volume food & beverage environment.

  
  
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  Highly detail-oriented with strong organizational and problem-solving skills in fast-paced settings.

  
  
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  Experience with hospitality POS systems such as Stay in Touch, Tabit, or similar platforms.

  
  
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  Proven ability to lead, influence, and communicate effectively across departments.

  
  
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  Strong passion for food and beverage trends, service excellence, and health & safety compliance.

  
  
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  Demonstrated experience in staff coaching, performance development, and team leadership.

  
  
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  Beverage inventory experience preferred (Bevager experience a plus).

  
  
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  Experience managing vendor relationships, invoices, budgets, and purchasing forecasts.

  
  
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  Flexible schedule required, including mornings, evenings, weekends, and holidays.

  
  
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  Strong beverage knowledge including classic cocktails, spirits, wine, and beer.

  
  

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  Ability to grasp, lift, carry, push, or pull up to 30 pounds.

  
  
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  Ability to stand, walk, bend, and move quickly throughout the property for extended periods.

  
  
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  Ability to kneel, crouch, climb, and perform routine physical tasks associated with restaurant operations.

  
  

All associates must maintain a neat, clean, and professional appearance in accordance with The Source Hotel standards.

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  Bilingual or multilingual abilities are a plus but not required.