Staff Software Engineer - DevOps

The Staff Software Engineer -DevOps is responsible for all stages of the software telemetry lifecycle using a variety of technologies and tools to build impactful software solutions. The scope of this job includes building and optimizing comprehensive observability solutions that prioritize end-user efficiency and experience.

Key Responsibilities:

• Lead the design and architecture of major telemetry systems and services, and ensure software solutions are observable, scalable, reliable, maintainable, and aligned with business needs.
• Collaborate with solution managers, engineers, data scientists, and other stakeholders to define and prioritize technical requirements that meet client needs and business objectives.
• Collaborate with teams to ensure sustained quality and reliability of our telemetry solutions, and act as a go-to expert by identifying and resolving complex, high-priority issues in both development and production environments.
• Actively contribute to telemetry pipeline reviews, provide constructive feedback on design and implementation, and provide technical guidance to other engineers to elevate skills, productivity, and overall effectiveness.
• Drive innovation by evaluating and implementing new technologies, methodologies, and AI capabilities that improve team efficiency, software performance, and development processes.
• Ensure telemetry deployments meets functional and performance requirements, advocate for high-quality telemetry practices, and other observability frameworks.
• Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
• Perform other job duties as assigned.

Required Qualifications:

• Bachelor's degree or relevant work experience
• 8-12 years of relevant work experience
• 5+ years of hands-on experience with observability platforms and telemetry systems.
• Expertise in Open Telemetry, Datadog, New Relic, Prometheus, or related tools.
• Solid understanding of distributed systems, microservices architecture, and traditional infrastructure technologies

Preferred Qualifications:

• Healthcare industry experience
• Familiarity with AIOps, ML-based anomaly detection, and GenAI systems.
• Some programming experience in Python, .Net or Java.
• Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes).
• Previous New Relic administration experience

Job Expectations:

• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time

#LI-TC1

#LI-Remote

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year