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INTERVENTION SPECIALIST

Universal Health Services
United States, North Carolina, Raleigh
3019 Falstaff Road (Show on map)
Dec 21, 2025
Responsibilities

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,

an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Notice

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.


Qualifications

POSITION SUMMARY

The Mental Health Technician functions as an active part of the treatment team, providing continuous patient care, supervision, interaction and role modeling to patients ranging in ages from preschool through geriatrics. All MHT's work under the direction of a Registered Nurse.

QUALIFICATIONS

Education: High School Degree or equivalent required; Certified Nursing Assistant preferred; Degree from an accredited college or university in social work, recreational therapy or appropriate therapeutic discipline highly desirable.

Experience: Two (2) years of related experience, with knowledge of psychiatric patient care techniques with understanding of mental illness, preferred.

Licensure: Must maintain a valid driver's license in the applicable state.

Additional Requirements: Successful completion Management Aggressive Behavior Training, Service Excellence Training and CPR certification required. Certifications may be obtained during new hire orientation. MHT's may be required to work weekends, overtime and have flexible hours.

STANDARDS OF PERFORMANCE

THE ESSENTIAL JOB FUNCTIONS ARE CATEGORIZED UNDER THE JCAHO STANDARDS OF PERFORMANCE.

Assessment

  1. Take and record vital signs properly.
  2. Utilize sound judgment during assessment and observe and documents any changes in a patient's appearance, behavior or ability to work toward treatment plan goals.
  3. Communicate changes in patient's condition to the charge nurse.

Treatment Planning

  1. Follow the therapeutic interventions outlined by the treatment team for each patient.
  2. Ensure awareness of patient's individualized plan of care including goals and interventions.
  3. Provide information to the charge nurse that assists in the development and revision of the treatment plan.

Intervention

  1. Ensure intervention is based on the patient's plan of care.
  2. Employ appropriate crisis intervention techniques as needed.
  3. Employ facility approved Management of Assaultive Behavior (CPI/MAB) techniques as necessary.
  4. Assist patients through the discharge process.
  5. Assist patients with personal hygiene and activities of daily living.

Milieu Management

  1. Comply with the established policies and procedures requiring a safe, clean and therapeutic environment.
  2. Practice universal precautions and environmental safety guidelines.
  3. Recognize and respond to priorities in patient care responsibilities.
  4. Supervise and assist patients in all patient areas.
  5. Check patients for contraband and manage the patient's valuables and belongings.
  6. Report potential crisis situations to the nurse in charge and responds in an appropriate fashion.
  7. Ensure patient safety through continuous supervision of patient.
  8. Establish and maintain a professional therapeutic relationship with patients.

Teaching

  1. Teach the patient proper hygiene and ensure adherence to hygiene methods.
  2. Carry out teaching activities identified in the treatment plan under the supervision of the Charge RN.
  3. Model and teach appropriate social skills.
  4. Re-enforce the importance of medication compliance, and monitor activity of compliance.
  5. Orient patients to their unit and program, providing continuous guidance as needed.

Performance

  1. Assume responsibilities for the completion of all patient care responsibilities and other assigned duties.
  2. Act as the patient's advocate and assure that patient's rights are upheld.
  3. Comply with established measures for infection control, OSHA regulations, and risk management.
  4. Comply with the Employee Code of Ethics.
  5. Adhere to all facility and personnel policies and procedures.
  6. Participate in continuous Performance Improvement activities.

Specific Standards for the Care of Child Patients Ages 5 through 11

  1. Maintain knowledge of the Child Program rules, protocols and handbooks guidelines.
  2. Maintain knowledge of children's stages of development and seek guidance from the nurse in charge when questions about the norms for behavior related to child development arise.
  3. Assess patients for behaviors consistent with the developmental stages and make note of any deviations in behavior, and/or history of physical and/or sexual abuse issues.
  4. Recognize acting out behavior of child specific age group and set appropriate limits in clear, concise, behavioral and non-judgmental terms based on the age of the patient.
  5. Demonstrate an awareness of learning disabilities and translates treatment/program expectations to the learning disabled child.
  1. Relate to child patients in an age appropriate manner.
  1. Utilize seclusion and restraint procedures with an understanding of the need for modification in regard to smaller body sizes of children, abandonment issues and the history of physical and/or sexual abuse issue.
  2. Act as a resource to other staff in regard to the Child Patient Programs.

Specific Standards for the Care of Adolescent Patients Ages 12 through 18

  1. Maintain knowledge of the Adolescent Program rules, protocols and handbooks guidelines.
  2. Assess patients for behaviors consistent with the developmental stages and makes note of any

deviations in the patient's behavior.

  1. Recognize acting out behavior of adolescent specific age group and set appropriate limits in clear, concise, behavioral and non-judgmental terms based on the age of the patient.
  2. Demonstrate an awareness of learning disabilities and translates treatment/program expectations to the learning disabled adolescent.
  3. Relate to adolescent patients in an age appropriate manner.
  4. Utilize seclusion and restraint procedures with an understanding of the need for modification in regard to smaller body sizes of adolescents, abandonment issues and the history of physical and/or sexual abuse issue.
  5. Act as a resource to other staff in regard to the Adolescent Patient Programs.

Specific Standards for the Care of Adult Patients Ages 19 through 64

  1. Gather information from the patient, family and interdisciplinary team and use judgements based on knowledge of adult behaviors in treatment planning and interventions.
  2. Recognize behaviors and set appropriate limits in clear, concise, behaviors and non-judgmental terms.
  3. Utilize seclusion/restraint procedures applicable to adult body size and past history of violent or emotional behaviors.
  4. Maintain current knowledge of the Adult Program rules, protocols and handbook guidelines.
  5. Utilize theoretical concepts to guide the effective practice of adult care within Specific Standards of Care for this age group.

Specific Standards for the Care of Geriatric Patients Ages 65 and older

  1. Maintain knowledge of the developmental tasks and sociological theories of aging.
  2. Utilize theoretical concepts to guide the effective practice of gerontological health care

and behavioral care.

  1. Gather the appropriate information from the patient, family and interdisciplinary team and use therapeutic judgements based on knowledge of gerontological health/behavioral care practices to develop a comprehensive plan of care.
  2. Utilize interventions based on gerontological theory to restore patient's functional capabilities and to prevent complications and excess disability.
  3. Maintain knowledge of treatments, medications and side effects of such in the geriatric age group.

Specific Standards for the Care of Chemically Dependent Patients

  1. Assesses patient needs as related to chemical dependency and document the plan of care from the admission through discharge.
  2. Collaborate with other chemical dependency staff professionals in planning for discharge and follow-up care.
  1. Maintain an awareness of how personal issues relating to co-dependency can impact work performance/relationships.

Additional Standards

  1. Adhere to facility, department, corporate, personnel and standard policies and procedures.
  2. Attend all mandatory facility in-services and staff development activities as scheduled.
  3. Adhere to facility standards concerning conduct, dress, attendance and punctuality.
  4. Support facility-wide quality/performance improvement goals and objectives.
  5. Maintain confidentiality of facility employees and patient information.

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