Director, Total Rewards

Coffee and Bagel Brands
United States, Colorado, Denver
Feb 10, 2026
Brand: Bagel Brands Bagel Brands is the parent company for your favorite breakfast brands, Einstein Bros. Bagels, Bruegger's Bagels, Noah's NY Bagels, and Manhattan Bagel. We believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world. They let us laugh, smile, and enjoy each other's company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone's day than with a warm, fresh-baked bagel and a heart-felt good morning. POSITION MISSION The Director, Total Rewards leads the enterprise design, governance, and execution of Bagel Brands' total rewards and people services strategies, including compensation, benefits,peopleservices, and compliance. This roleensuresprograms are competitive,equitable, compliant, and scalable, while aligned with business priorities across the organization. As a key member of the People leadership team, the Director owns end-to-end compensation and benefits strategy and administration, ensures strong compliance and risk management, and deliverspeopleservices with accuracy, consistency, and care. In alignment with Bagel Brands' Mission, Vision, and Values, this role enables a culture of ownership, accountability, and high performance, while ensuring team members feel valued and treated fairly. ENTERPRISE SCOPE OF RESPONSIBILITY This role has functional accountability for the enterprise design, governance, and execution of: Compensation programs, pay philosophy, and governance Benefits strategy, broker relationships, and administration Equity plan administration and supporting systems People Services delivery model, shared services, and case management People compliance programs, audits, and risk management The Director partners closely withOperations,Finance, Payroll, Legal, IT, and external vendors to ensure programs, services, and systemsoperateaccurately, compliantly, and at scale. Please Note:The range provided below encompasses a wide range of Bagel Brands roles. The specific salary range for this role is Department:People Department Reports to:Chief People Officer Supervises:Total Rewards, People Services, People Compliance Base Salary Range:$175,000-$220,000 annually Bonus:20% annual incentive target Long-Term Incentive (LTI): $30,000 Compensation is based on experience, qualifications, and internal equity. This position is located in Denver, CO at the Corporate Headquarters, Support Center. Address: 1720 S. Bellaire Street, Skybox suite, Denver, CO 80222 RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Total Rewards Program Ownership & Execution Lead Bagel Brands' total rewards programs, including compensation, benefits, and equity, ensuringaccurate, consistent, and compliant execution. Ownenterprise compensation processes, including merit cycles, promotions and market adjustments, equity administration, and executive compensation support. Drive job architecture, leveling, market pricing, and pay analysis in partnership with Finance andPeopleleadership. Advise leaders on compensation decisions, offers, retention strategies, and internal equity considerations, escalating risksas needed. Establish andmaintaincompensation guidelines and governance frameworks to ensure fair and defensible application. Benefits Strategy, Broker & Vendor Management Own enterprise benefits strategy and administration across medical, dental, vision, retirement, wellness, leave, and ancillary programs. Lead broker and vendor relationships, including RFPs, renewals, competitive bidding, performance management, and issue resolution. Lead annual open enrollment end-to-end, including planning, communications, system readiness, training, and issue resolution. Provide functional ownership of benefits platforms and HRIS benefits modules, ensuring accuracy, compliance, and a positive employee experience. Monitor utilization, cost trends, and regulatorychanges, recommending plan design, funding, or vendor changes as appropriate. People Services Leadership & Delivery Lead the People Services function responsible for employee-facing service delivery and transactional support. Oversee end-to-end People Services operations, including onboarding, job changes, pay updates,benefitssupport, leave coordination, and offboarding. Own People Services case management and ticketing systems, including workflows, prioritization, service levels, escalation, and reporting. Serve asfunctionalowner of People Services systems and tools, partnering with IT on enhancements and integrations. Establish service standards and KPIs, using data to drive continuous improvement and reduce repeat issues. People Compliance Lead enterprisepeoplecompliance, ensuring adherence to federal, state, and local regulations related to compensation, benefits, equity, leave, and employment practices. Own people-related audits, regulatory reporting, documentation, and risk mitigation strategies. Oversee compliance execution supported by HR, benefits, equity, and leave administration platforms. Partner with Legal, Payroll, Finance, and IT to manage regulatory changes, audits, and corrective actions. Serve as an escalation point for complex compliance matters and regulatory inquiries. Reporting, Analytics & Continuous Improvement Develop reporting and dashboards across compensation, benefits, equity,peopleservices, and compliance to support leadership decision-making. Translate data into insights byidentifyingtrends, risks, and opportunities for improvement. Drive process simplification and automation in partnership with IT and vendors to improve efficiency and scale. Support change management and communicationsfortotal rewards,peopleservices, and compliance initiatives. Leadership & Cross-Functional Partnership Lead and develop the Total Rewards, People Services, and People Compliance teams with clear priorities and accountability. Foster a culture of ownership, collaboration, and continuous improvement aligned with Bagel Brands' Mission, Vision, and Values. Partner with Operations, Finance, Payroll, Legal, IT, and People Business Partners to support effective execution andleadercapability. LEADERSHIP COMPETENCIES (DIRECTOR) Effective Communication:Communicates complex programs clearly andcredibly, framing recommendations withdata, risk considerations,andbusiness impact. Accountability & Ownership:Owns outcomes across programs, services, and compliance, ensuring consistent execution and follow-through. Adaptability & Perseverance:Leads through ambiguity andchanging prioritieswhilemaintainingservice quality and operational discipline. Empowerment:Builds team capability through coaching, delegation, and clear decision rights. Curiosity:Stays current on market trends, regulatory changes, and best practices to continuously improve programs and service delivery. Self-Awareness: Demonstratesawareness of leadership impactand alignsdecisions withBagel Brands'values andlong-term interests. REQUIRED KNOWLEDGE, SKILLS, & EXPERIENCE Bachelor's degree in Human Resources, Business, ora relatedfieldrequired; advanced degree or relevant certifications (CCP, CEBS, SHRM-SCP) preferred. 10+ years of progressive HR experience with deepexpertisein Total Rewards(compensation and benefits), compliance, and HR operations or partnership. Experience running enterprise compensation and benefits processes, including open enrollment and broker management. Demonstratedsuccessleading teams, managing complex programs, and influencing senior leaders. Strong analytical, communication, and stakeholder management skills. Experience in a multi-location, multi-state organization; hospitality, retail, or restaurant experience preferred. PHYSICAL DEMANDS This position requires the ability to sit and work at a computer for extended periods. These requirements may be met with or without reasonable accommodation. The duties of this position may change from time to time. The Company reserves the right to add ordeleteduties and responsibilities at the discretion of the Company or its managers. This job description is intended to describe the general level of work being performed and is not intended to be all-inclusive. Bagel Brands is committed to providing equal employmentopportunityand fairtreatment in employmentfor all individuals. We do not discriminate on the basis of anycharacteristicprotected by applicable federal, state, or local law. Employment decisions are based solely on qualifications, merit, and business needs. **Ranges reflect what employer reasonably and in good faith expects to pay for such position. Address: \| 1720 S Bellaire St. Skybox , Denver, Colorado 80222 \| The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Bagel Brands reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.