Security Officer - Healthcare Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Healthcare Front Desk in Palm Beach Gardens, FL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Officer with Allied Universal, you will be the first point of contact at a healthcare location, assisting visitors and employees while maintaining a welcoming environment. Your responsibilities include managing access control, verifying credentials, and providing exceptional customer service. You will help to deter security-related incidents through your presence and professionalism, supporting a caring, people-first culture. This position is ideal for those who value teamwork, reliability, and integrity, and who are eager to contribute to a secure and positive atmosphere.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, staff, and/or patients by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the location by verifying credentials and assisting with visitor management processes.
• Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal protocols.
• Assist with emergency response activities as needed, including communication with appropriate personnel and authorities.
• Maintain detailed and accurate records of security-related activities and incidents as required by site policies.
• Support the security-related needs of the healthcare environment by being attentive to the unique requirements of the location.
• Communicate professionally with all individuals entering or exiting the premises, providing information and assistance as appropriate.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Ability to lift more than 20 lbs is preferred.
• Access control or badge experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.