Position Summary:
Performs AP tasks to ensure the timely and accurate payment of Accounts Payable. Processes AP vouchers, scans of invoices, reviews and processes match exceptions. Prevents and recovers duplicate payments, resolves over payments, prevents lost discounts / rebates, and processes employee expenses. Provides exceptional customer service to address and resolve AP related inquiries from hospital department managers, employees, associated personnel, and vendors while enforcing Boston Children's Hospital BCH processes and policies. Identifies and escalates process issues and opportunities. May assist with the development of solutions to continuously improve the AP function.
Key Responsibilities:
- Process invoices, payment requests, vouchers, etc. for payment and recording in the AP ledger. Educate, enforce, and reinforce AP processes and policies with AP customers. Resolve and document customer service inquiries and issue resolution.
- Function as the first line accounts payable contact for Hospital department personnel to determine the status of invoice payment and resolve problem invoices. Follow through with hospital personnel to ensure that invoices are processed within departmental procedures and respond to inquiries in a timely and professional manner.
- Direct the flow and controls over incoming mail paper and electronic, including scanning, resolving image integrity
issues, and linking vouchers to images in the document retention and processing system. - Document and direct departmental phone calls, release checks for pickup and general accounting requests, and resolve customer service inquiries and related discrepancies.
- Resolve discrepancies between invoice data and AP system edits and/or business rules independently or in close cooperation with Supply Chain Management personnel.
- Facilitate the completion of invoice processing approval and coding, and verify data extracted from the AP imaging system is accurate prior to submission to later stages of processing.
- Expedite the process of discount invoices and related discrepancies.
- Identify and escalate AP process issues and opportunities. Provide assistance to other AP staff in evaluating and resolving related problems and issues. Assist in implementing changes to internal systems and procedures.
- Verify and record payment information and obtain receipt confirmation to release payment as needed. Document all discrepancies in accordance with department policy, follow up on and document missing price, authorizations/approvals required for check disbursements and for payments that are outside of the contract terms. Verify adjustments for voided and manual checks and/or special request payments.
Minimum Qualifications Education:
- High School / GED and one to two years of related college coursework
- Associate's Degree Preferred
- Healthcare, Finance, Business, Quality, or directly related field preferred
Experience:
- Minimum of 1 year of experience in an Accounts Payable function.
- Basic understanding of accounting principles such as AP disbursement process including: purchasing, receiving, inventory, and general accounting interfaces.
- Accuracy and attention to detail for payments, correspondence, reconciliations, financial and statistical calculations, and prompt service.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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