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Medical Receptionist

Quadrant, Inc.
United States, Virginia, Richmond
Nov 15, 2025
Medical Call Center

Richmond Va

Pay From: $20 Per Hour


MUST:

The Medical Call Center Rep should have the following experience:

2+years of experience working in a multi provider medical practice site

Experience working for a medical practice call center

Strong customer service skills and comfortable working all phones


Experience scheduling a high volume of medical office appointments

Experience verifying insurance

Registering patients

Triaging patients


Strong documentation skills

Ability to troubleshoot phone calls and escalate as needed

Documenting and updating patient information in EMR

DUTIES:

The duties of the Medical Call Center Rep include but are not limited to the following:


Answer phone calls

Schedule ophthalmic appointments

Provide customer service support

Verify insurance

Register patients

Document patient interactions in company database system

Troubleshoot phone calls

Document and update patient information in EMR

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.
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