Clinical Research Systems Analyst - Hybrid - 137430

The Altman Clinical and Translational Research Institute (ACTRI) is an NIH-funded Clinical and Translational Science Award (CTSA) institution that provides the infrastructure to support high-quality and innovative translational research. ACTRI's vision is to translate scientific discoveries into improved health by delivering education, training, and infrastructure for clinical research in the San Diego area and beyond. Mike Hogarth, M.D. and Davey Smith M.D. are the principal investigators on ACTRI's CTSA grant. The ACTRI functions under the direction of Dr. Smith, M.D., Director and Assistant Vice Chancellor of Clinical and Translational Research at UC San Diego

This role utilizes clinical research process knowledge and technical expertise in enterprise-level clinical applications to enhance clinical research service delivery and fulfilment of major CTSA clinical research initiatives. As a vital member of the ACTRI Biomedical Informatics department, this position is focused on leading the integrations and support of clinical research leveraging the Epic Research Suite and the institutional clinical research IT infrastructure, for a large-scale multi-site research clinic environment. Incumbent offers expert guidance on utilizing Epic Research Suite and other clinical research information systems for complex research operational workflows in collaboration with ACTRI CCR leadership and clinical services team. This role also has extended collaborations with other multi-disciplinary teams within the UCSD Health Sciences, to continually improve research clinical services for the research community.

Applies professional concepts, department / unit and campus / medical center / OP policies and procedures to resolve a variety of complex issues in one or more IT areas of specialization. Analyzes complex issues. Within defined procedures and practices, determines appropriate action.

• Seven years of related experience, education/training, OR an Bachelor's degree in related area plus three years of related experience/training.

• Broad knowledge of various areas of IT.

• Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software. Understanding of and experience troubleshooting client, server and peripherals-related issues and actions that can be taken to improve or correct performance. Experience in incident response and digital forensics, including data collection, examination and analysis.

• Advanced skills associated with programming design, modification and implementation. Basic knowledge of secure software development. Demonstrated ability to create software specifications.

• Thorough knowledge of business and process analysis functions. Knowledge of the design, development and application of technology and systems to meet business needs.

• Demonstrated experience with database administration. Working knowledge of database management systems and standards. Knowledge relating to database system design. Advanced database querying and modeling skills working with moderately complex databases.

• Familiarity with logical data design and data mapping or data conversion.

• Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Demonstrated skill at administering moderately complex security controls and configurations to computer hardware, software and networks.

• Demonstrated testing and test planning skills.

• Ability to write technical documentation in a clear and concise manner.

• Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent / related functions.

• Familiarity with data quality and governance issues and requirements.

• Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.

• Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines.

• Experience with clinical research management systems (CRMS/CTMS) as well as the Epic electronic health records (EHR).

• Experience with IT projects, operations, configurations and implementation within an academic medical center environment.

• Experience with clinical research operations and lab compliance for meeting CDPH and CLIA, and requirements, for research services, applications, and biomedical equipment.

• Experience with providing effective consultative services to clinical environment to meet complex goals and operation efficiency with advanced IT solutions.

• Demonstrated professionalism in clinical research operations management, with skills and ability to collaborate effectively with health care providers, patients and other multi-disciplinary teams.

• Strong communication skills; includes verbal, written and active listening. Ability to clearly and concisely communicate IT research technology strategies and services in relation to clinical operations.

• Employment is subject to a criminal background check.