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GENERAL STATEMENT OF JOB
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SAFETY SENSITIVE: NO FINGERPRINTING REQUIRED: YES
Key Details
- Paraprofessional work providing support and specialized enforcement for the Code Compliance Division and Utilities.
- Under the general supervision of the Code Compliance Division Manager, and working with the advisement and direction from Utilities, performs research, investigative, enforcement, and follow up duties on watering violations for the City.
- Position issues notices of violation citations for non-compliance, and prepares and processes cases for special magistrate hearings and court.
- Acts as a public information resource.
- Investigates complaints of public utility service operations; resolves complaints between customers and utility management.
- Performs related work as required.
- Works early morning and late night shifts, and flexible schedules as needed to address watering violations.
- Individual(s) assigned to this classification must report to work per their assigned schedule.
- May be required to operate a motor vehicle in performance of assigned tasks.
- Issues proactive and reactive Notices of Violation to both the public and private sectors regarding watering violations.
- Performs research and investigative work in determining extent of violation and non-compliance, and in preparing cases for judicial process; attends court cases for the purpose of testifying as directed. Prosecutes cases before the Special Master at Code Enforcement Hearings.
- Investigates complaints regarding watering violations.
- Works late night and early morning shifts; shifts may be changed to address the frequency of violations and effective enforcement.
- Prepares and maintains reports and records regarding activities, i.e., case files, trip logs, incident reports, warning tickets, citations, affidavits, statements, license reports, etc.
- Responds to citizen inquires both orally and in writing.
- Obtains, correlates, preserves, and identifies evidence for presentation to various courts and boards.
- Attends public meetings and seminars and various other meetings with contractors, other departments, and building owners as directed.
- Performs related work as required.
- Will be required to operate a motor vehicle in performance of assigned tasks.
Minimum Qualifications
Education
- High school diploma or GED required; with one (1) year vocational or work experience in investigation, inspection, or gathering evidence.
Minimum Standards Required
Physical Requirements: Tasks require some unassisted lifting, carrying, pushing and/or pulling of moderately heavy objects up to 50 pounds. Tasks may require prolonged periods of visual concentration.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of structures, licenses, and evidence.
Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving and receiving instructions, assignments or directions.
Language Ability: Requires the ability to read a variety of materials relevant to municipal policy, procedure, and ordinance. Requires the ability to communicate with numerous individuals from a broad array of backgrounds.
Intelligence: Requires the ability to apply principles of rational systems and influence; to solve practical problems and deal with a variety of concrete variables in situations where standardization exists.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to issue and follow oral and written instructions. Must be able to communicate effectively and efficiently in Standard English.
Numerical Aptitude: Requires the ability to add, subtract, multiply, and divide; calculate decimals and percentages.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape, and to visually read various information.
Motor Coordination: Requires the ability coordinate hands and eyes in utilizing modern office equipment.
Manual Dexterity: Must have moderate levels of eye/hand/foot coordination.
Color Discrimination: Requires the ability to differentiate between colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with enforcement situations.
Physical Communication: Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear.)
Environmental Requirements: Tasks may require exposure to extreme heat/cold or extreme weather conditions. Tasks may require exposure to wetness, humidity, and dust. Tasks may require infrequent exposure to violence.
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