Position Details
Position Information
| Recruitment/Posting Title |
Business Analyst |
| Job Category |
Staff & Executive - Project/Program Management/Planning |
| Department |
IPO-Strategic Services |
| Overview |
The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations. |
| Posting Summary |
Rutgers, The State University of New Jersey, is seeking a Business Analyst for the Division of Institutional Planning & Operations (IP&O).This role ensures that departmental business processes are identified and then translated into business requirements which must align within applicable
IWMS system configuration. Ultimately, the incumbent must ensure that departmental organizational and business goals are optimized in the system and enhance the end-user experience.
Among the key duties of this position are the following:
- The role elicits, documents, and evaluates departmental business processes, and potential solutions considering both business and technical feasibility.
- Additionally, the incumbent must ensure that solutions are tested through the User Acceptance Testing process, and must verify that solutions meet the defined requirements. This role must also work closely with IP&O MyPath Employee Training and Development during the knowledge transfer process allowing for the creation of training material development.
- Additionally, another critical component of this position is project management and serves in this capacity to ensure that all aspects of system configuration and implementation project management remain on track and on budget.
|
| FLSA |
Exempt |
| Grade |
06 |
| Salary Details |
|
| Minimum Salary |
82166.000 |
| Mid Range Salary |
104002.000 |
| Maximum Salary |
125837.000 |
| Offer Information |
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. |
| Benefits |
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
|
| Position Status |
Full Time |
| Working Hours |
|
| Standard Hours |
37.50 |
| Daily Work Shift |
|
| Work Arrangement |
|
| Union Description |
Admin Assembly (MPSC) |
| Payroll Designation |
PeopleSoft |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
ABP |
Qualifications
| Minimum Education and Experience |
- Bachelor's degree or an equivalent combination of education and/or experience and a minimum of five years' experience in development of user requirements,
|
| Certifications/Licenses |
|
| Required Knowledge, Skills, and Abilities |
- User Acceptance Testing (UAT), software implementations, business process design and project management skills.
- Demonstrate expertise in Agile Methodology. Also requires excellent communication skills and computer literacy in industry standard software.
- This position demands strong analytical thinking, excellent verbal and written communication, and extensive experience in systems analysis.
- Proficiency in creating detailed documentation, including user stories, wireframes, process
diagrams, and presentations. - Expertise in tools like ServiceNow, Microsoft Project, Visio, and advanced MS Excel.
|
| Preferred Qualifications |
ServiceNow Modules:
- Customer Service Management (CSM): To manage customer interactions and service related workflows
- Field Service Management (FSM): For coordinating field operations and ensuring seamless service delivery
- Trimble Unity Construct System for Capital and Construction Management
- Project Management Professional (PMP) Certification
|
| Equipment Utilized |
- Project Management Software: Microsoft Project
|
| Physical Demands and Work Environment |
|
| Special Conditions |
|
Posting Details
| Posting Number |
25ST2366 |
| Posting Open Date |
11/13/2025 |
| Special Instructions to Applicants |
|
| Regional Campus |
Rutgers University-New Brunswick |
| Home Location Campus |
Off Campus |
| City |
Piscataway |
| State |
NJ |
| Location Details |
33 Knightsbridge |
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
Rutgers University
life insurance, employee discount
Nov 13, 2025