Receptionist

Executive Assistant

Pay/Schedule: $20.50/hr. Mon-Fri 7:30 AM-4:30 PM (40 hrs/wk, with overtime as needed).

Example: 45 hrs/week at $20.50, you can earn $973.75 gross weekly.

Will be sitting the C-Suite Executives, desk has high visabilty with Leadership

Purpose

The primary responsibility of the Receptionist is to kindly greet and route visitors while answering and directing incoming calls.

Location

Requires daily onsite attendance; this is not a remote-work position.

Responsibilities

• Welcomes visitors by greeting them, in person or on the telephone; screening, answering and referring inquiries.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges. Is responsible for maintenance and troubleshooting of the visitor badge system.
• Directs visitors in person or on the telephone by employee and department directories, providing clear and precise directions.
• Transfers calls to voice mail when appropriate personnel are unavailable and takes and delivers messages via email, if needed.
• Maintains a safe, clean, and organized reception area and complies with procedures, rules, and regulations.
• Maintains continuity among work team by documenting and communicating actions, irregularities, and continuing needs to provide continues coverage.
• Responsible for updating and keeping the front desk guidebook.
• Update and manage OfficeSpace software.
• Create and place nametags as needed.
• Receive, process and delivers incoming/outgoing US Government Client Mail and courier packages.
• On-site Liaison with Facilities and Landlord for service tickets and maintenance requests.
• Provide other administrative and operation support to the Facilities Department, and to other departments as requested.
• FM Helpdesk management - monitor, coordinate and respond to job requests.
• Coordinate with third party suppliers/contractors, including attending quarterly suppliers review meetings, monitoring performance against Key Performance Indicators (KPIs) and Service level Agreements (SLAs).

REQUIRED

• High School diploma, or equivalent combination of education and experience.
• Minimum six (6) months of front desk and switchboard experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Visio, PowerPoint).

• Working knowledge of Cisco Phone Switchboard (Akkadian)
• Experience with Oracle Systems (PeopleSoft)

• Excellent oral and written communication skills
• Ability to work in a fast paced environment
• Excellent telephone skills with a thorough knowledge of telephone etiquette
• Professional appearance and demeanor
• Ability to be engaging and welcoming to visitors
• Ability to learn new technical programs.