Home Care Coordinator Assistant

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The Home Care Coordinator Assistant Assists in all functions related to the home care coordination and must possess an understanding of home care products, services and resources available in the community. Explains service options and offers choice, oversees and staffs referrals, home health services, and medical equipment needs. Contacts agencies and delivers equipment as needed. Enters data into the patient electronic medical record systems, and participates in rounding. Office responsibilities include supply ordering, answering phones, customer service, maintaining physical office space, office equipment troubleshooting and service calls.

Hours: Casual / On Call
13 Hours Per Week
Weekend Work Required

Location: Baltimore, MD

Qualifications:

• High school diploma or equivalent required.
• Post high school education or training preferred.

• One-year data entry experience
• One-year customer service experience in a health care setting
• Requires lifting and carrying of medical equipment such as infusion pumps, portable oxygen tanks, or walkers.
• Work requires attention to detail.
• Requires ability to stand, walk, or sit for extended periods of time.
• Ability to work weekends and extended shifts as needed.

Skills:

• Excellent interpersonal and organizational skills, with the ability to multi-task, including written and verbal communication skills.
• Ability to be self-directed and confident working in relatively unstructured situations and offer excellence in customer service to HCC, patients, agencies, and hospital staff.
• Ability to travel between multiple inpatient/outpatient hospital settings.
• Ability to enter data accurately and timely. Excellent customer service, interpersonal and organizational skills, including written and verbal communication skills.
• Ability to work as a member of a team, solve problems and multi-task in a timely fashion.
• Ability to handle change.
• Previous scheduling experience Preferred

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://hcgh.mybenefitsjhhs.com/

Important Notices:

***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum /hour - Maximum /hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.