Accounts Receivable Associate

Position Title: Accounts Receivable Associate

Work Location: 30 S Keller Road, Suite 100B, Orlando, Florida, USA, 32810

Assignment Duration: 6+ months

Work Schedule: Monday-Friday, 8am-4:30pm EST

Work Arrangement: 100% onsite

Position Summary: Execute daily collections tasks including follow-up on unpaid claims and resolution of denials.

Key Responsibilities:

• Analyze aging reports to identify trends and prioritize collection efforts.
• Collaborate with internal departments to resolve billing and payment issues.
• Document collection activities and outcomes in compliance with company policies.
• Support development and refinement of work instructions and SOPs.
• Assist in training new team members and sharing best practices.
• Ensure compliance with HIPAA and other regulatory standards.
• Perform account adjustments, write-offs, and reconciliations with proper documentation.
• Stay informed on payer-specific requirements and industry regulations.
• Recommend process improvements to enhance operational efficiency.

• High School Diploma or GED required. Associate's or Bachelor's degree preferred. Equivalent combination of education and experience accepted.
• Minimum 3 years of experience in healthcare collections or revenue cycle operations.
• Experience with Durable Medical Equipment (DME) billing preferred.
• Strong understanding of payer guidelines and denial management.
• Proficiency in billing and collections software (e.g., Brightree, XIFIN).
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively.
• Proficient in Microsoft Excel and reporting tools.
• None required; certifications in medical billing or RCM are a plus.
• English required; bilingual skills are a plus.