Analyst, Process and Performance Improvement

National Grid is hiring an Analyst, Process and Performance Improvement. This hybrid role can be based in any Masachusetts Gas location.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

Collaborate closely with teams that design processes, operate and train for excellence. Interact with stakeholders at all levels of management and work in a team of highly motivated team members dedicated to bringing customer support to excellence.

• Facilitate daily pipeline safety incident and issue reporting into National Grid's Gas Business Continuous Improvement Program (CIP), interfacing with key parts of the business to promote reporting
• Participate in CIP Operations team daily review of categorization, evaluation, assessment of risk, and assignment of corrective action owners
• Track on quality, cause evaluation status, program participation, and closure of corrective actions
• Provide ad hoc reports on CIP information, upon request
• Support overall IACA team, as required

• Bachelor degree required
• 3+ years' experience in gas field operations and/or engineering preferred
• TapRoot experience preferred
• Strong IT skills, with knowledge of data systems for collection, tracking, and reporting on business performance preferred
• Proven understanding of how a management system approach can drive continuous improvement preferred
• Awareness of Safety Management Systems and application to business operations (e.g., API RP 1173, OSHA Process Safety Management, EPA Risk Management Program, OHSAS 18001) preferred
• Awareness of Process Excellence methodology, with demonstrated ability to identify end-to-end process improvements preferred
• Demonstrated understanding of the Process Safety Management risks impacting the energy industry sector preferred
• Valid driver's license required