Part-Time CSOC Dispatcher

Job Req ID:106585

Job Type:Part-time

Work Category:Onsite

Application Close Date: 11/16/2025

Sponsorship:Not Available

Compensation: $20.43- $27.55

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We are GALLO

We're a family-owned company with a 90+ year legacy, that's consistently recognized as a Glassdoor "Best Places to Work." We have130+ brands in our total alcohol beverage portfolio including wine, malt, spirits, and ready-to-drink beverages. We're home to the #1 wine and spirits brands in the U.S. - Barefoot Wine & High Noon and are the official sponsors of the NFL, NHL, UFC, and PGA of America.

View our Corporate Values and Mission Statement here.

A Taste of What You'll Do

Join our Corporate Security team as a Security Operations Dispatcher and be part of a collaborative group that protects people, property and company assets across our sites. Under general supervision, you will monitor computer-based security systems in the Operational Center, initiate and coordinate responses to alarms or incidents, dispatch internal and external personnel, and follow tactical procedures through to resolution. You'll communicate clearly and professionally with police, fire and emergency services as well as Security leadership, officers and senior management, documenting events and developing reports or special projects as assigned.

This role values judgment, discretion and ownership: you'll identify maintenance issues, coordinate repairs with Alarm and Fire Technicians, assist with preventive testing, monitor vehicle and pedestrian flow, and support scheduling for Executive Drivers and Security staff when needed. You'll exercise confidentiality, comply with quality, environmental and safety requirements, and maintain reliable attendance. We look for people who demonstrate intrapreneurship-thinking boldly, taking initiative, learning from mistakes-and who hold themselves and others accountable while fostering respectful, effective relationships.

We are committed to an inclusive workplace where diverse perspectives strengthen our work. If you bring strong communication skills, attention to detail, and a calm, decisive approach to incident coordination, you'll thrive here. Join us and help ensure a safe, secure environment across the company while growing your skills in a supportive, innovative team.

What You'll Need

• High school diploma or State-issued equivalency certificate plus 1 year of customer service, call center, or operator/receptionist experience; OR High school diploma or State-issued equivalency certificate plus 1 year of security, military, or law enforcement experience OR Associate's degree in Criminal Justice.
• Candidate is required to have a valid driver's license, a safe driving record and reliable vehicle (if applicable) at the time of hire. This position will undergo a motor vehicle check (MVR) to confirm a history of safe and responsible driving. If needed, candidate must obtain the appropriate state driver's license based on the position's location within 30 days of hire.
• Required to work rotating or fixed shifts (includes nights, weekends, and holidays).
• Required to work overtime when necessary.
• Experience with MS Office.
• Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.
• Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.

How You'll Stand Out

• High school diploma or State-issued equivalency certificate plus 3 years of customer service, call center, or operator/receptionist experience reflecting increasing levels of responsibility; OR High school diploma or State-issued equivalency certificate plus 3 years of security, military, or law enforcement experience reflecting increasing levels of responsibility.
• Bachelor's degree.
• Experience with computer assisted dispatch or other emergency computer aided dispatching software.
• Experience with MS Excel, MS Outlook and MS Access.
• Experience interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Experience writing routine reports and correspondence.
• Experience speaking effectively before groups of customers or employees of organizations.

To view the full job description, please click here.

Our Benefits & Perks

We are committed to providing competitive compensation, perks, and a culture that supports your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more! Additional information will be provided before your first interview.

The Fine Print

• The Company does not sponsor for employment-based visas for this position now or in the future.
• Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.In addition to the salary, this position may be eligible for bonuses, incentive plans, or participate in tasting room tip pools, as applicable.
• This position will be based in the location(s) specified in the job posting and requires working on-site with no telecommuting option. You will be expected to live within a commutable distance.
• It is the Company's policy for job postings to be open to internal candidates for a minimum of 5 days and to external candidates, if applicable, for a minimum of 3 days.

Gallo's policy is to afford equal employment opportunities to all applicants and employees and not to discriminate on the basis of race, traits associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.

Gallo will comply with state and local laws prohibiting discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at 209.341.7000.

Gallo is enrolled in the Department of Homeland Security's E-Verify program and will use the program to verify the employment eligibility of all newly hired employees as required.

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