Business Risk & Controls Program Manager - (Remote NC/PA)

This is a remote role that may only be hired in the following location(s): North Carolina and Pennsylvania.

As a first line risk professional, this position is responsible for the support and execution of various risk programs and activities within a Business Unit (BU), adhering to the Bank's Risk Appetite and Corporate Strategy. Supports the management of business risks and controls across all risk types along with the execution of risk policies, standards, procedures and/or program requirements. Assists communication between the business, the 2nd & 3rd line, and regulators. This role will focus specifically on Procedure Governance within Enterprise Technology and Operations.

• Business Risk & Controls Knowledge and Expertise - Develops and maintains a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape.
• Risk Program Execution - Supports the implementation and maintenance of the BU's risk management framework. Assists in the composition and regular maintenance of policies, standards and procedures that support risk program execution. Supports a book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Aids in the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Produces regular metric-focused and thematic updates that detail the effectiveness of issue remediation efforts. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
• Regulatory Engagement - Supports regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission.
• Risk Governance & Reporting - Maintains risk reporting frameworks, dashboards and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepares regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes.
• Policy, Standard, & Procedure Governance - Works with a team to lead the governance process for policies, standards and procedures within Enterprise Technology & Operations. Coordinates with document owners, stakeholders and impacted parties to ensure documents are updated according to processes. Works to develop and enhance processes as they relate to document review, ensuring compliance with Enterprise requirements.

Bachelor's Degree and 6 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 10 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Area of Study: Finance or Risk Management

Preferred Area of Experience: Financial Industry Risk Management

License or Certification Type: CRCM, PMP, CERP, CAMS; ISACA CISA, ISACA CRISC - Preferred

Preferred Qualifications:

• Knowledge of Policy, Standard & Procedure governances processes,
• Ability to present in front of team members, Sr. leadership, and stakeholders,
• Ability to work independently, with minimal supervision,
• Knowledge of risk techniques, practices, and control frameworks,
• Knowledge of various banking and government regulatory requirements and processes,
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk,
• Ability to work effectively with associates, senior management, and various committees

#LI-DNI

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.