Behavioral Health Patient Navigator - Adolescent Behavioral Health - Young Minds

Education:

• Bachelor's degree: Social Work, Psychology, related field.

Certifications:

• Crisis Prevention Institute (CPI) Training within 3 months
• Basic Life Support (BLS) (AHA) within 30 Days

• Coordinates and manages the delivery of behavioral health services, including therapy.
• Conducts comprehensive assessments of clients to understand their mental health history, current needs, and treatment goals.
• Assesses and documents patient and family education as applicable.
• Acts as a liaison and works with other youth services to coordinate and/or retrieve information pertinent to patient care.
• Identifies patient and family needs for support.
• Assists in Performance Improvement activities for area.
• Actively promotes and achieves customer satisfaction (patient, family, departments and physicians)
• Assists in completing chart audits and compiling other data to evaluate performance
• Compiles and assists in analyzing intake, utilization and patient flow data
• Generates ideas for improving processes, treatment, and patient care
• Participates in Root Cause Analyses and assists in development of action plans and implementation of action plans
• Participates in in-service and competency training.
• Prepares special reports as needed on activities, and work group activities.
• Complete clinical documentation and other forms of communication in a timely manner.
• All documentation is completed the same day of service and accurately reflects the reason for contact, interventions used and outcomes.
• Reports any critical or unusual situations and completes incident reports as required.
• Interact and communicate with law enforcement, medical staff and other community providers effectively.
• Communicates effectively in-person, through email; responds in a timely manner to voicemails.
• Works in a highly collaboratively manner with therapy clients' assigned nurses, clinicians, and other service providers, within and outside facility.
• Builds awareness among the healthcare team, patients, and families regarding mental health and addiction services
• Meets clinical productivity standards.
• Meets compliance standards for all documentation and clinical charts.
• Facilitates appointment scheduling processes, including initiating the necessary initial paperwork as a part of the coordination effort.
• Develops and implements strategies for crisis prevention, such as teaching clients coping skills and helping to create safety plans.

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.