Learning Operations Specialist

Position Overview:

The Learning Operations Specialist supports the Learning & Development team in delivering high-impact training experiences and driving effective knowledge transfer across the manufacturing organization. This role ensures operational excellence in training coordination, documentation, and performance tracking. The ideal candidate is highly organized, proficient in Microsoft Office, and experienced with skills matrices or competency models.

Responsibilities:

Training Development & Execution

* Collaborate with the L&D Business Partner to design and deliver impactful training programs tailored to manufacturing needs.

* Support building of learning programs, journeys or paths to help support the continued development of employees.

* Coordinate logistics for training sessions, workshops, and development events to ensure smooth execution and high engagement.

Content Creation & Resource Management

* Develop e-learnings, SOPs, and other training materials based on direction from the L&D BP.

* Ensure all documents meet formatting standards and avoid duplication in collaboration with Compliance Team for Document Control.

Skills Matrix & Competency Analysis

* Partner with Learning Systems &Analytics Coordinator to analyze performance data from the skills matrix.

* Identify training gaps and communicate insights to leadership to support workforce development and continuous improvement.

* Learning Journey Management

* Assign and manage learning paths in Bridge for job changes, cross-training, and upskilling initiatives.

Knowledge Transfer & Communication

* Support effective knowledge transfer by ensuring training materials are clear, accessible, and aligned with operational needs.

* Serve as the central communication link between Trainers, leadership, and other teams regarding training operations and updates.

Qualifications:

* Bachelor's degree in Human Resources, Education, Business, or related field preferred

* 2+ years of experience in training coordination, learning operations, or HR support

* Experience in a manufacturing or industrial environment strongly preferred

* Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

* Familiarity with skills matrices, competency models, and learning management systems (LMS)

* Strong organizational and time management skills

* Excellent communication and interpersonal abilities

* Detail-oriented with a proactive mindset

Hours, Location and Pay:

We offer a competitive base pay rate and comprehensive benefits package for full-time employees. This role works 8:00 am- 4:30 pm at our Little Chute, WI manufacturing facility.

Physical and Mental Demands:

* While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.

* Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.

* Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:

At Trilliant and Horseshoe, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

* The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

* Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.

* Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.

* Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.

* EEO/AA including Vets and Disabled

* If you need a reasonable accommodation for any part of the employment process, please contact us by email at HR@trilliantfood.com and let us know the nature of your request and your contact information.

* Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.

* The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.