ServiceNow Development Analyst

Open to hiring near our west (Grand Rapids), east (Southfield), or south (Lakeland) locations. Must be able to work onsite at least once per week.

Under minimal supervision, designs, codes or configures, tests, debugs, deploys, documents, and maintains programs using a variety of software development toolkits, programming languages, testing/verification applications and other tools, while adhering to specific development best practices and quality standards. Gathers business requirements, translating that information into detailed technical specifications from which programs will be written or configured, and validating that the proposed applications align with both the architectural design and the business needs. Participates in process leadership for work groups, and product/service delivery strategy and work plans. Other responsibilities may include deep troubleshooting and issue analysis, as well as coding, testing, and implementing software enhancements and/or applying patches. Competent to work on most phases of applications systems analysis and programming activities but requires instruction and guidance in others. Provides coaching to less experienced Application Development Analysts.

• Under minimal supervision, works independently with customers to analyze and compile business requirements for applications, and then research, plan, design, develop and implement customer-focused programming solutions that adhere to the development policies and standards, and align with the Information Services architectural design and customer's business needs.
• May also code, test and implement software enhancements and/or apply patches, as well as prepare the appropriate documentation to support a new system, or to record modifications that have been made to existing application programs.
• Helps drive risk assessment by developing, implementing, and evaluating system design strategies, specifications, and models.
• Provides process leadership for work groups and assists in product/service delivery strategy and work plans.
• Owns the resolution for product, implementation and/or functionality issues, and provides troubleshooting support.
• Makes opportunities to expand skills by learning from those with more experience, and shares knowledge, by coaching less seasoned Applications Development Analysts.

Required

• Associate's Degree or equivalent in a related field
• Must have the Certified System Administrator (CSA) certification
• Must have ServiceNow development experience
• At least 2 years of relevant experience developing and supporting applications, and or system development lifecycle including coding, testing, and implementation
• Able to work in an on-call rotation with a 2-week on, 6-week off timeframe

Preferred

• Bachelor's Degree or equivalent in a related field
• Certified Application Developer (CAD) certification

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.