Tech Center Supervisor

Core Responsibilities:

Ensuring and monitoring the maintenance of and compliance with all safety-relevant processes in the area of application technology and validation

Lead both the technical and managerial aspects of the application technology department

Plan and organize tool sampling and rework activities

Prepare reports, track KPIs, and monitor performance against goals and discrepancies

Carrying out project management tasks for development projects or customer-specific applications

Define and execute trials and field tests for product validation, including material testing

Ensuring and monitoring tool validation with process and optimization documentation (FOT/ FAT/ MLCR)

Coordinate optimization and validation efforts for injection molds in relation to injection molding machine planning

Ensuring and monitoring the timely preparation for shipment of SGF / SGM / peripherals and customer property (supplies)

Provide consulting support in application technology

Ensuring the commissioning of molds and complex systems worldwide, including documentation (SAT)

Support with complaints processing and service cases

Lead continuous improvement initiatives for SGF, systems, peripherals, and application technology implementation

Implement and enhance validation processes and associated documentation

Drive the evolution and alignment of the technical center to meet market demands, including cross-departmental adjustments

Manage and supervise the technical center staff

Qualifications:

5+ years of relevant work experience

Proficiency in SAP, Windows, and MS Office (Excel, Word, etc.)

Strong technical understanding of plastic injection molding processes and optimization techniques

Excellent verbal and written communication skills for technical discussions and cross-functional collaboration

Ability to lead by example and communicate effectively with stakeholders across all levels

Proactive attitude toward continuous learning, particularly in injection molding advancements

Excellent problem-solving abilities, especially in diagnosing and resolving molding process issues

Strong customer focus, ensuring solutions meet both internal and external customer needs

Willingness to travel for mold commissioning, troubleshooting, and optimization tasks

Strong understanding and implementation of 6S methodology for maintaining mold production efficiency and safety

Education Requirements:

Bachelor's degree in Plastics, Mechanical Engineering, or related field