Sr. Manager, Commercial PMO

Position Summary:

This role is responsible for the design, development, and execution of a commercial project management. This is a critical leadership role responsible for governing and driving the successful execution of high-priority strategic commercial initiatives. This role focuses primarily on supporting major organizational changes, such as restructures, and key commercial market growth initiatives. A core requirement of this role is the integration of robust program management methodologies with effective change management principles to ensure successful adoption and sustained value realization across the commercial organization. The Associate Director will manage complex, cross-functional programs, providing oversight, strategic direction, and structure from inception through completion.

Primary Responsibilities:

Strategic Program Leadership & Execution

• Demonstrate extensive knowledge of and/or success in professional services or corporate roles, helping Pharma and Life Sciences companies define and evaluate their Enterprise and digital strategies to drive growth and operating model enhancements to achieve growth
• Lead portfolio restructuring programs to allow organizations to drive differentiated growth in the market
• Lead the planning, execution, and closure of major commercial programs, including organizational restructures, new product commercialization readiness, and significant market expansion strategies.
• Define program scope, objectives, governance, resource requirements, and critical success factors in collaboration with Commercial leadership and executive sponsors.
• Develop and maintain detailed program plans, track key milestones, manage interdependencies, and proactively identify and mitigate program risks and issues.
• Ensure programs adhere to defined PMO standards, reporting, and governance structures.

Change Management & Stakeholder Engagement

• Design and execute comprehensive change management strategies and plans (e.g., communications, training, stakeholder analysis, resistance management) that are integrated directly into the program lifecycle.
• Partner with Commercial Leadership and Human Resources to manage the "people side" of changes, ensuring readiness and adoption to maximize return on investment for key initiatives.
• Facilitate senior-level steering committee meetings, ensuring clear communication of program status, risks, and required decisions to maintain alignment and momentum.
• Act as a central point of contact and trusted advisor for stakeholders across Sales, Marketing, Market Access, Finance, and R&D during periods of significant change.

PMO Governance & Continuous Improvement

• Contribute to the evolution and standardization of PMO methodologies, tools, and best practices, specifically for large-scale commercial projects.
• Provide coaching and mentorship on project and change management principles to program teams and functional leaders.
• Ensure rigorous financial oversight of programs, tracking budget adherence and value realization post-implementation.

Education/Experience/Skills:

Bachelor's degree in business, STEM, or other related field. MBA preferred. An equivalent combination of relevant education and applicable job experience may be considered. Minimum of 5 years of relevant progressive experience in the pharmaceutical/medical device industry with a focus in cross functional leadership experience.

Must possess:

• Education: Bachelor's degree required; advanced degree preferred (e.g., MBA).
• Certifications: Possess project management certifications (i.e. PMP, Six Sigma, etc..)
• Experience: 5+ years of experience in a commercial capacity, with significant experience in the pharmaceutical, biotech, or healthcare industry preferred.
• Technical Proficiency: Proven experience managing enterprise-wide initiatives
• Strong Program Management Acumen: Expert knowledge of program and project management methodologies
• Change Management Expertise: Certification in a recognized change management methodology or demonstrated deep experience applying change management principles in a commercial setting. Experience leading teams to generate a vision and creating an atmosphere of trust, leveraging diverse views and encouraging improvement and innovation
• Commercial Fluency: Deep understanding of pharmaceutical commercial functions (e.g., sales, marketing, managed care, patient services) and the commercialization lifecycle. Deep knowledge of the pharmaceutical commercial model and associated regulatory environment.
• Leadership & Influence: Exceptional ability to influence without direct authority, build consensus, and drive results across diverse teams and senior leadership levels.
• Communication: Outstanding written and verbal communication skills, including the ability to present complex program information clearly and concisely to executive audiences. Communicate effectively in an organized and knowledgeable manner in written and verbal formats
• Problem-Solving: Highly analytical and structured approach to problem-solving, risk management, and decision-making.

Physical Requirements:
This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

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