Crew Assist Specialist

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Crew Assist Specialist you'll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high-deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Crew Assist Specialist Overview:

Sun Country Airlines is seeking a Crew Assist Specialist to be a resource to support the Flight Operations and Inflight Operations Teams. The Crew Assist Specialist will be responsible for assisting employees within the Flight Ops and Inflight organizations.

Essential Roles and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a high level of knowledge in Company and Department policies and procedures, as well as current collective bargaining agreements
• Processing of approved leave programs in accordance with Federal, State, Union Agreements and company leave policies, and responsible for all pilot return to work processes, and any applicable processes related to approved pilot leaves
• Attend Monthly Pilot Bidding Meeting and provide updates on leave changes
• Crewmember status updates and verification in electronic systems AIMS/UltiPro
• Enter and Update phone numbers and addresses in electronic systems
• Track and keep updated crew member credentials such as medicals, passports, company ID, and all FAA required records
• Administration and quarterly audit of Master Crew List and Known Crewmember data
• Collaborate with various departments for crewmember requests
• Development and maintenance of the Crew Assist Department Manual
• Attend and/or present in the new hire orientation for pilots
• Enter new hire crew members in applicable systems
• Add non-crew information into AIMS for jump seating
• Any other duties assigned by management

Required Qualifications:

• High school diploma or equivalent
• Strong communication skills, both written and verbal
• Proficient in Microsoft Office
• Experience with coordinating Family and Medical and other leave programs
• Demonstrates strong organization and time management skills as well as the ability to multi-task
• Ability for after hours and weekend work

Preferred Qualifications

• Associate's Degree or Bachelor's Degree
• Has working knowledge of Part 121 operations
• Has working knowledge of pilot training records
• Experience with union collective bargaining agreement administration

Compensation:

Pay or hiring range: $23.00 - $28.00 USD per hour. This is the base compensation hiring range for this role.

Classification:

Full-Time, Non-Exempt

Work Location:

Minneapolis, MN (onsite)

Supervisory Responsibility:

None

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties:

The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an accountant. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

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