Program Manager, Certifying Exam and Live Education, AAEM

Executive Director, Inc.
United States, Wisconsin, Milwaukee
555 East Wells Street (Show on map)
Nov 10, 2025
Program Manager, Certifying Exam and Live Education CLIENT ASSOCIATION(s): American Academy of Emergency Medicine, AAEM POSITION REPORTS TO: Senior Education Manager DIRECT REPORTS:None EMPLOYEE STATUS: Exempt, Full-time (Minimum of 37.5 hours/week) ROLE TYPE/LEVEL: Mid Level (Non-Supervisory) or Mid Level CLIENT/DEPARTMENT OVERVIEW: AAEM is the champion of the emergency physician. AAEM was established in 1993 to promote fair and equitable practice environments necessary to allow emergency physicians to deliver the highest quality of patient care. For over 30 years, AAEM has been a leader in protecting board certification in emergency medicine and confronting the harmful influence of the corporate practice of medicine. We support fair and equitable practice environments that allow emergency physicians to deliver the highest quality of patient care. JOB OVERVIEW: The Program Manager provides management and support for AAEM's in-person, interactive continuing medical education programs. These programs prepare trainees to pass the emergency medicine board certification exam and strengthen physicians' skills through hands-on practice and interactive role-playing. The Program Manager works closely with volunteer medical educators to plan, implement, and coordinate participants and instructors for the Certifying Exam Review Courses held on multiple dates and locations; works with vendors to secure medical equipment sponsorship, supplies, and standardized patient actors for the Certifying Exam Review Course and the annual Scientific Assembly; serves as staff liaison as assigned to AAEM Committees; and performs other duties as assigned. The ideal candidate will demonstrate initiative, sound judgment, and outstanding organization and communication skills to oversee all aspects of the Certifying Exam Review Course, as well as contribute to a team in a fast-paced environment to meet AAEM's mission. POSITION RESPONSIBILITIES (minimum of 37.5 hours/week): Manage the Certifying Exam Review Courses Work with the Certifying Exam Committee to design, develop, monitor and evaluate the course; Work with the Marketing and Communications Team to develop brochures and marketing efforts; Assist the Executive Director in developing comprehensive budgets for the Certifying Exam Courses; Manage recruiting/securing instructors, including confirmation of participation, completion of required forms, and post-meeting reimbursements and/or stipends; Manage registration of participants, including setting up the registration system and generating reports; Manage communications with course participants, including course handouts, pre-and post-event communications, and surveys; Manage facilitating all necessary requirements with vendors for courses (ie. virtual platform, hotels, etc.) Ensure compliance with ACCME guidelines for Certifying Exam Courses Manage procurement, sponsorships, shipping, and inventory of all necessary equipment and supplies (e.g. ultrasound machines, simulation mannikins, etc.) for Certifying Exam Courses and the hands-on interactive education sessions (i.e. technical skills workshops, courses, and competitions) at the annual Scientific Assembly. Manage recruiting live volunteer models and standardized patients for Certifying Exam Courses and the annual AAEM Scientific Assembly, including confirmation of participation, pre-event communications, and post-meeting reimbursements and/or stipends. Serve as staff liaison as assigned to AAEM Committees. This includes staffing calls and meetings, drafting minutes and assisting with projects, communications and other activities of the above. Develop, maintain, and provide regular status updates on project timelines. Other duties as assigned. SKILLS AND QUALIFICATIONS: Excellent organizational, verbal and written communication skills required. Word processing and spreadsheet skills in MS Office environment essential. Professional demeanor and attention to detail necessary, including the ability to follow up with multiple volunteers and vendors on key deliverables and timelines. EDUCATION/EXPERIENCE: Bachelor's degree or equivalent work experience. Experience in volunteer management, meeting planning, project management, or healthcare education is desired. TRAVEL REQUIRED: Some early morning, evening and weekend work may be required in our home office and while traveling out-of-town to meet client needs. Travel will be 3-6 weeks per year, including solo travel. WORK ENVIRONMENT: This is a full-time position located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role. PHYSICAL REQUIREMENTS: (lifting, packaging, etc.) Unrestricted mobility: must be able to walk great distances, move quickly from place to place, and lift and move boxes up to 50 lbs. ADDITIONAL INFORMATION: Early morning, evening and weekend work may be required to meet client needs. Attendance at the annual Scientific Assembly is required. Attendance at three Certifying Exam Review Courses is required. Two regular evening conference calls per month are required.