Administrative Assistant

Aquent has an exciting opportunity for a HEDIS Administrative Assistant!

This position is 100% remote. We will only consider candidates who currently live in the United States.

In addition, you must meet the following criteria:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis, C2C or 1099 is not permitted for this position
• Maintain a work schedule of Monday - Friday, 8:00 AM - 5:00 PM throughout the assignment
• Have a wired/ethernet internet connection (Wifi is not permitted for this position)

Are you ready to make a significant impact within a leading organization dedicated to advancing healthcare outcomes? Aquent is partnering with a prominent player in the healthcare sector to find a highly organized and detail-oriented professional who will be instrumental in supporting critical clinical data initiatives. This is an exciting opportunity to contribute directly to the efficiency and accuracy of processes that underpin vital health programs, ensuring that teams can focus on delivering the highest quality care.

In this pivotal administrative support role, you will be the backbone of daily operations for a specialized clinical data team. Your meticulous approach and proactive support will ensure seamless communication, efficient data collection, and streamlined workflows. You'll play a crucial part in gathering essential medical information, troubleshooting logistical challenges, and maintaining the integrity of sensitive data, ultimately contributing to better health insights and improved patient care.

**What you'll do:**

* Facilitate essential communication with provider offices.

* Manage the secure transmission of member lists to obtain necessary medical records.

* Accurately document all activities related to medical record acquisition.

* Provide comprehensive administrative assistance to a specialized clinical data team.

* Serve as a primary point of contact, handling incoming calls from clinical data abstractors and providers.

* Efficiently print samples and location pull lists for abstractors.

* Prepare and send requests for medical records to providers.

* Actively troubleshoot logistical issues between providers and abstractors to ensure smooth operations.

* Perform accurate data entry to support project requirements.

* Assist with various aspects of project coordination.

* Provide diverse administrative support for managers and departments, including composing correspondence, compiling and analyzing data, and managing calendars.

* Act as a delegate for managerial workflows and digital systems.

**Must-Have Qualifications:**

* Medical Expertise: Strong knowledge of medical terminology and a solid understanding of clinical quality measures.

* Medical Record Review: Proven experience in reviewing and interpreting medical records.

* Communication Skills: Excellent verbal and written communication skills, demonstrating clarity, conciseness, and appropriateness.

* Technical Proficiency: Computer savvy with proficiency in Microsoft Word, Excel, email, and Adobe Reader (if applicable). Ability to effectively save and organize files.

* Organizational Skills: Demonstrated organizational and time management abilities.

* Problem-Solving: A conscientious problem solver, eager to learn, and takes personal pride in work performance and accuracy.

* Work Ethic: Professional demeanor and a strong work ethic.

* Adaptability: Flexibility to work under pressure and meet deadlines consistently.

* Confidentiality: unwavering commitment to keeping all collected information safe, organized, and confidential.

* Physical Requirement: Ability to lift 20 lbs.

* Commitment:** Ability to work Monday - Friday, committing to Full-Time (40 hours a week) unless otherwise arranged.

The target hiring compensation range for this role is $17.62 to $19.58 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.