Margin Specialist I

What is the opportunity?

The RBC US Wealth Management group is hiring! As an Operations Specialist I with the Margin team, you will manage relationships for assigned Correspondent and Wealth Management firms by acting as a subject matter expert and dedicated resource for the Margin department. Provide timely, detailed, accurate account information, notifications and account calculations as required to Branches/Firms/Advisor Services/Operations personnel. Provide exceptional customer service, analyze, assess and mitigate risk while reviewing account activity. Consistently document comprehensive notes within systems and/or within reports.

If you have exceptional problem solving skills, enjoy challenging work, and are looking for the next step in your career, we want to hear from you!

What will you do?

• Monitor assigned reports and/or accounts each day for inappropriate transactions, requests, and margin issues that may pose risk to RBC Wealth Management, Clearing & Custody firms and/or the client.
• Demonstrate a thorough understanding of margin and options strategies and ability to complete complex mathematical calculations quickly and accurately.
• Review margin agreements and approve, reject or request additional information based upon the review.
• Escalate potential issues and/or concerns to department management immediately.
• Timely and accurately communicate with Branches/Firms/Advisor Services/Operations personnel of relevant action items.
• Evaluate and place accounts on Cash In Advance (CIA) restriction when needed.
• Review and approve cash and security movements out of client accounts.
• Provide exceptional customer service to Branches/Firms/Advisor Services/Operations personnel through the proper use of communication; including but not limited to requests regarding money balances, buying power, procedures, collection of calls, interpretation of rules and other information concerning the status of client accounts.
• Provide daily support and assistance to co-workers as needed.
• Perform other duties as necessary.

What do you need to succeed?

Must-have

• 4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 3 years of job-related experience.
• Must be able to anticipate needs and demands of day-to-day workflow in a fast paced, pressured work environment with strict time deadlines.
• Must be able to communicate clearly and succinctly and able to delegate effectively.
• Must have ability to quickly analyze complex problem situations and provide solutions with guidance from Margin Management.
• Must be flexible with priorities throughout the day.

Nice-to-have

• SIE/Series 99/Series 7
• Experience with analyzing and enhancing operational workflows
• Proficient with using Microsoft Visio, Power BI, SQL, etc.
• Experience building PowerPoint presentations intended for Senior Management
• Ability to read regulatory releases and interpret operational impact.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $45,000 - $75,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.