CAR-REHAB SUPPORT

General Purpose of Job:

Under the general direction of the Rehabilitation Manager, provides daily clerical and building upkeep support of the Rehabilitation Department. Full time Rehab Support for Sparrow Carson Rehabilitation

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Responds to calls and visits from employees, managers, and others and determines the urgency of the situation.
• Suggests appropriate referrals. Answers telephones, prioritizes, screens, and redirects calls. Answers questions, handles routine matters, and takes messages.
• Establishes, maintains and revises record keeping and filing system.
• Composes correspondence, memos, and reports, as instructed using a word processor, types, formats, edits, and proofreads a variety of materials, including correspondence, memos, reports, charts, statistics, and minutes, etc.
• Accurately maintains schedule of all new outpatients for physical therapy, speech therapy and occupational therapy. Also assists with managing inpatient schedule as needed.
• Assists with daily functions of building and clinic (recording temperatures, cleaning appliances, linen ordering and stocking, office supplies, rehab supplies)
• Acts as a physical therapy aide as necessary and as assigned.
• Opens, reviews, prioritizes, and distributes interoffice and external mail.
• Obtains all insurance authorizations for rehabilitation referrals, and manages other insurance issues such as denials. Also monitors inpatient hospital referrals for possible preauthorization needs
• Manages tracking and distribution of plans of care sent out by therapist and returned by providers.
• Performs daily reports (such as checking charges for accuracy)
• Manages charts for and marks for discharge those that have not schedule or plan of care has expired