Strategic Operations Analyst

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Join the AUP Business Operations & Strategy team at Adobe to build and evolve the technical backbone of our operational ecosystem. This role is critical to ensuring our systems, automations, and data infrastructure scale efficiently across a large platform organization. You'll design, maintain, and optimize the pipelines, tools, and workflows that power planning, reporting, and execution - all while exploring new ways to integrate AI and LLMs to drive automation and insight at scale.

This position is ideal for someone who thrives at the intersection of engineering and operations - someone who can write code, understand systems, and translate operational needs into robust technical solutions.

• Own and evolve our automation ecosystem, including Python-based scripts and Jenkins pipelines that drive core business operations.
• Design and maintain ETL pipelines that connect, transform, and deliver data from multiple systems (e.g., Jira, internal databases, reporting tools).
• Develop, enhance, and maintain internal tools - including our status manager, roadmap tool, and notification systems that generate automated Slack and email communications.
• Implement monitoring, testing, and reliability best practices across automations and data flows.

• Leverage large language models (LLMs) to streamline workflows, generate insights, and improve operational efficiency.
• Experiment with and implement AI-assisted automation for data summarization, issue classification, and personalized communications.
• Share knowledge and build frameworks for scaling AI use across the team.

• Manage and optimize provisioned databases housing critical operational and reporting data.
• Partner with data consumers to design accessible and accurate data models that enable cross-org insights.
• Collaborate with analytics teammates to ensure dashboards and reporting tools reflect the latest data and structure. Operational Excellence
• Identify opportunities to automate repetitive tasks, strengthen data integrity, and improve transparency across systems.
• Drive technical projects end-to-end, from concept to implementation, ensuring reliable, maintainable solutions.
• Contribute to long-term platform scale by enhancing tooling, processes, and documentation.

• Strong proficiency in Python (automation, scripting, APIs, data processing).
• Experience with ETL pipelines, SQL, and database management (e.g., MySQL, PostgreSQL).
• Familiarity with CI/CD tools such as Jenkins, GitHub Actions, or similar.
• Comfort working in cloud or containerized environments (AWS, Azure, GCP, Docker a plus).
• Experience with APIs, webhooks, and system integrations. AI & Innovation
• Demonstrated curiosity and hands-on experience using LLMs or AI tools to increase efficiency or generate insights.
• Ability to translate operational or analytical problems into opportunities for AIassisted automation. Operational Acumen
• 3-5 years of experience in a technical operations, data engineering, or business systems role within a SaaS or platform-focused organization.
• Understanding of planning, reporting, and execution rhythms in a large, engineeringheavy environment.

• Strong ability to collaborate across engineering, product, and operations teams.
• Clear and adaptable communication style for both technical and non-technical audiences.
• Proactive mindset - someone who sees opportunities, experiments, and delivers value autonomously.

This role directly impacts how the Platform organization plans, executes, and scales its operations. You'll help shape the systems that power decision-making at every level and pioneer how AI-enabled operations transform the way we work.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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