REMOTE - Insurance Services Representative I
 Mercy | |
401(k)
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 United States, Missouri, Cape Girardeau | |
 Oct 02, 2025 | |
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Position: REMOTE - Insurance Services Representation Must live within the Mercy footprint - MO, AR, and OK Dept: Collections Shift: FT days - 40/hrs per week We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. Overview: Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards. Qualifications: Education:HS Degree or Equivalent Other Skills and Knowledge: Computer and keyboarding skills Experience: Prior EPIC Resolute Hospital Billing or Ambulatory experience Prior Revenue Cycle Healthcare billing or insurance Other Skills and Knowledge: Basic Microsoft Excel and Word knowledge Communication and customer service skills We Offer Great Incentives:
Health, dental & vision benefits starting day one 401(k) with employer match starting day one Education assistance PTO begins accruing immediately-including a volunteer day!
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