POCT Supervisor - 136853

UC San Diego Health Physician Group is seeking a POCT Supervisor to lead operations for the ambulatory point of care testing (POCT) laboratories. This role combines supervisory leadership, operational oversight and regulatory compliance expertise to ensure the delivery of accurate, reliable, and high-quality POCT laboratory services.

The POCT Supervisor oversees technical operations, manages a team of Point of Care Coordinators, and ensures compliance with federal, state, and institutional regulations. The role includes budget oversight, process improvement, evaluation and implementation of new technologies, and direct collaboration with clinicians, nursing management, procurement team, information technology team and Epic Analysts.

Key Responsibilities

• Supervise and mentor a team, ensuring adherence to SOPs and performance standards.
• Recruit and onboard new team members; oversee staff development to maintain high levels of competency and quality performance.
• Oversee the processing of CLIA License applications, renewals and changes in accordance with CLIA and CDPH requirements.
• Maintain and update clinical laboratory policies, procedures, training materials and compliance documentation.
• Oversee the accuracy and integrity of data within laboratory information systems, including reporting and documentation.
• Serve as the subject matter expert for clinicians, providers, and departments on POCT laboratory-related inquiries or issues.
• Drive continuous improvement through innovative processes, quality assurance systems, and adoption of new methodologies.
• Ensures the POCT Team conducts regular site visits and quality audits, POCT training and competency assessments for testing personnel and POCT champions.
• Ensures POCT labs are enrolled in the applicable proficiency testing survey, if needed.
• Serves as a technical resource for POCT equipment and supplies. Works with clinic leadership, manufactures, distributors and procurement to ensure supplies are available.

We are seeking a supervisor who creates positive experiences, prioritizes quality and safety, and leads with integrity. The ideal candidate communicates effectively, drives results, embraces innovation, and brings strong technical expertise while successfully managing and developing their team.

• Current California Clinical Laboratory Scientist (Generalist) license.

• Nine (9) years of related experience, education/training, OR a Bachelor's degree in related area plus (five) years of related experience/training. Related experience: clinical laboratory scientist.

• Maintains current knowledge of laboratory concepts, new methodologies and advances in the field of specimen processing, automation, and procedures. Ability to apply principles in a clinical laboratory setting.

• Knowledge of Clinical Laboratory, medical center, HR and UC policies and processes. Thorough knowledge of all relevant sub-specialty area industry, health and safety, federal, and state regulations.

• Ability to organize assigned staff and laboratory operations in an efficient and effective manner. Highly developed personal organizational skills. Knowledge of quality assurance methods and ability to apply principles to design quality systems.

• Proven ability to multi-task and reliably manage multiple projects through from inception to completion on schedule in a complex, challenging environment. Flexibility to adjust to constantly changing priorities.

• Verbal and written communication skills to explain technical clinical specialty concepts, actively listen, persuade, advise, and counsel.

• Ability to use laboratory's application programs. Skills to perform data checks using queries, visual review and other appropriate means to verify data accuracy.

• Skills to evaluate issues and identify solutions within defined procedures and policies. Demonstrated ability to solve problems and suggest solutions through critical thinking process.

• Interpersonal skills to independently convey information with authority, handle highly sensitive matters and interact with high level contacts from other organizations.

• In-depth knowledge of clinical laboratory operations, quality assurance practices, and regulatory compliance (federal and state).

• Strong leadership, organizational, and critical thinking skills to manage laboratory functions across a wide range of clinical spaces and locations.

• Proficiency in laboratory information systems and data analytics review.

• Excellent organizational, problem-solving, and critical-thinking skills.

• Effective communication and interpersonal abilities for collaboration across departments.

• Multitasking, embracing innovation and change management skills are key.

• Lean Green Belt training and/or experience.

• Knowledge of network connectivity and information security practices.

• Experience with test implementation and validation of new test methods.

• Experience with running training programs and tracking competencies for a large group of testing personnel.

• Previous experience as a technical consultant, technical supervisor or laboratory personnel supervisor.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.