This position trains in creating and delivering training and development programs related to technology and computer applications for all levels of end-users while performing entry level, routine tasks. Supports and assists with developing content, conducting and facilitating training, creating, editing and maintaining technical and training materials.
Potential Specialty Areas: Business Intelligence, Clinical, Technical Writing
Additional Information
Hours per week: 40, eligible for benefits
Shift: Monday - Friday, 8am-5pm. Work hours may vary depending on the need of the department. This position may require the occasional weekend/night hours due to department needs (go-live support, etc.).
*This is considered a hybrid position.
Duties & Responsibilities
- Trains in conducting and facilitating on-site and in-house training on the use of computers and associated software programs, features and operations.
- Trains in designing and creating training programs, training courses workshops, multimedia courses, , and on-line help for all levels of end-users and IT professionals.
- Trains in the design and creation of computer based training (CBT), web based training programs, and online learning modules as required for area.
- Trains in designing, developing, writing, editing and implementing customized technical documents including user manuals, online help, training manuals, installation manuals, help documents and tutorials for information technology equipment or software applications for end users. Assists in gathering information about needs, objectives, functions, features, and requirements.
- Assists with creating and maintaining technical documentation and instructional material.
- Trains in the development and setup of the training and development environment for systems and programs.
- Trains in the support of end-users and provides tier 2 support for supported systems as required.
- Establishes ongoing relationships with assigned user groups.
- Assumes on-call responsibilities as required.
Minimum Qualifications
- EDUCATION - Bachelor's degree is required.
- EXPERIENCE - No related experience is required.
- EQUIVALENCY - Combination of post-high school education, job related certification and/or related experience equivalent to 4 years may be considered in lieu of minimum requirements.
- Epic credentialing in one or more Epic applications is preferred.
- Previous experience in training, facilitating and/or teaching is preferred.
Salary Information
Pay is dependent on applicant's relevant experience.
Hourly Range: $31.24 to $46.86
Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.
Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.
EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.