Customer Service Representative / CSR ( Medicaid / Medicare)

22nd Century Technologies, Inc.
Pay Rate: $21.59/hr W2
United States, Texas, Arlington
Sep 26, 2025
Job Title: Customer Service Representative / CSR ( Medicaid / Medicare) Location: Arlington, TX 76011 Duration: 6+ months Mode: Onsite Pay Rate: $21.59/hr Job Description: Answers Medicare and Medicaid calls from consumers and provides basic information about Medicare Parts A, B, and D; Medicare Advantage; and Health and Human Services programs. Screens individuals for public benefits, completes and submits application for programs that include, but are not limited to, Medicare Savings Programs, Part D Extra Help, and SNAP. Assists with educational mailouts and logistics related to ordering and distributing outreach items. Serves as departmental phone assistant by distributing calls to correct social service agencies or internal staff; distributing messages; obtaining information and processing incoming calls.