Operations Support Specialist

Operational Support Specialist

O'Fallon, MO.

Annual Compensation: $60,00K-$65,000K Range

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we service. View our employees' stories on how we provide care to the world at www.AtaMomentsNotice.com.

Operations Support Specialist

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.

With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

JOB SUMMARY:

The Operation Support Specialist is responsible for supporting the Director of Operational Support Services and providing valuable administrative and organizational support for air operations.

ESSENTIAL FUNCTIONS/DUTIES:

• Provide administrative support for the Director of Operational Support Services.
• Assist with logistical support of new and existing bases.
• Cross train and perform as requested Office Manager position duties.
• Provide administrative support for operations and reporting as requested.
• Oversee Air Evac Lifeteam Policies at the direction of the Director of Operational Support Services and the COO.
• As requested by the Director of Operational Support Services, coordinate and attend trainings and/or meetings to include scheduling logistics, planning logistics, agenda and meeting minutes.
• Assist with ground transportation contracts and invoice processing as requested.
• Assist with the AEL Medical Strike Team scheduling documentation and crew weights reporting.
• Order office supplies as requested.
• Work with the scheduling system to reset passwords and input new staff.
• Other duties as assigned.

QUALIFICATIONS:

• Experience: One year experience in an administrative support role (i.e., medical field, event planning, document control and processing, maintaining confidentiality in a support role, etc.).

EDUCATION:

• High School diploma or GED required.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities to perform required job duties.

SKILLS:

• Medical terminology preferred.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Excellent customer service skills.
• Effective oral, written and interpersonal communication skills required. Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
• Strong organizational and problem-solving skills with the ability to manage priorities and workflow and coordinate multiple tasks simultaneously.
• Demonstrated ability to plan and organize projects with general direction and minimal guidance.
• Ability to work independently or collaboratively with multiple departments and committees in a busy complex environment using tact, diplomacy ad discipline.
• Demonstrate acute attention to detail.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to accurately complete detailed forms and reports.

Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

• Salary Range $60,000K-$65,000K Range
• Check out our careers site Benefits | GMR Careers to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
• The application window for this position is anticipated to close on 10.23.2025