Human Resources Manager - Field Service

JOB SUMMARY

This position provides support to Prolec-GE Waukesha, Inc. Field Service business leaders to enable continued business success and growth, to ensure the business has aligned talent & development programs, and to assist in creating strategic plans for the location and business.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Create and drive engagement strategies and culture initiatives for the Field Service business.
• Coordinates entire recruitment process for the selection of high-caliber candidates for exempt, non-exempt, and field service technician positions to meet staffing plans and objectives. Administers multiple recruiting strategies - working with internal & external resources - from initial sourcing through assimilation for open positions.
• Partner with Service Leadership team to build strategic plans to attain revenue and OP targets.
• Provides employee relations support to managers/supervisors and employees to ensure complaints, discipline, performance management and corrective action procedures are handled in a fair, consistent and legally compliant manner.
• Conducts investigations in response to employee allegations or management inquiries.
• Works with designated managers, supervisors, and other HR team members to ensure that requests for HR services are met timely, accurate and efficiently.
• Assists HR management in the development, revision, implementation and communication of company policies, procedures and administrative practices.
• Administer and follow applicable PGEW policies and employment law regulations.
• Engage 3^rd party employment law counsel for review/advice on high-risk employment matters, as appropriate.
• Supports HR Director with corporate/divisional report generation, workforce analysis initiatives, Affirmative Action development and planning, compensation & benefit analysis and ad-hoc reporting for Prolec-GE Waukesha, Inc. management.
• Develops and maintains a comprehensive understanding of the field service environment, which will require a frequent presence in the field and may include working in some of the regional areas supported.
• Forms solid working relationships, based on a thorough knowledge of the business, with HR Corp team, Operations Managers/Supervisors, and other key site managers (Finance, Op Excellence, Quality, Commercial, EHS).
• Develops and hones expertise in HR functional areas. Seeks development opportunities to improve professional competencies and stays current on innovations in HR practices through benchmarking, networking and exposure to research/publications.
• Embraces and demonstrates the Leadership Standards of Prolec-GE Waukesha, Inc.
• Develops and manages the HR Service budget
• Champions the implementation of the annual Service social responsibility plan

KNOWLEDGE, SKILLS & ABILITIES

• Excellent process and problem-solving skills
• An excellent team player with strong people skills at all levels of the organization
• Effective communication skills, including verbal (logical and organized), written, listening and presentation. Demonstrated success in developing a team
• Experience with HRIS systems, Workday preferred
• Effective negotiation abilities
• Ability to communicate with and influence employees and management at all levels
• Strong ability to manage conflict
• Take charge individual with lots of energy and clear sense of urgency

• Out-of-the-box thinker, decisive; experienced in and capable of leading change.
• Proven track record of meeting commitments with the highest standards of ethics and integrity.

EDUCATION AND EXPERIENCE

Required Education / Experience

• Bachelor's degree in Human Resources, Business Management or a related degree
• Demonstrated experience in a broad range of Human Resources functions, such as recruiting, benefits, compensation, training, performance management, employee relations. .
• Minimum of 5 years of HR Manager experience
• Experience managing a professional staff
  • Knowledge of legal issues across HR arena; experience with inside/outside labor law counsel preferred
  • Previous experience in a manufacturing environment is required .
  • Prior experience working in a matrix organization supporting operations management and HR management

Preferred Education / Experience

• 7-10 years HR Manager experience
• Demonstrated success working with government agencies or educational institutions to build relationships and help create talent programs
• Experience supporting a predominately remote workforce

ADDITIONAL INFORMATION

Key Working Relationships

Functional Leaders: Operations , Commercial , Op Excellence, Sourcing, Finance

Executive leadership of organization

Physical Demands

Qualified individual must have the physical capabilities to successfully perform the essential functions of this job, like effective verbal and written communication.

Working Conditions

Office area and production floor. Travel to Service regional locations is required.