Senior Manager, US WM Operations Vendor Management Oversight

What is the opportunity?

This position is responsible for implementing and managing the defined US WM Operations Vendor Management Strategy into day-to-day operations, ensuring adherence to the formal vendor management program, internal policies and processes, in support of a consistent vendor oversight approach. This role is responsible for the development and implementation of a centralized data repository that will store critical vendor information, including contract information, and will ensure that all required documentation is maintained. This role will ensure strong governance practices are in place and enforced, ensuring our obligations under FINRA Regulatory Notice 21-29 are met, implementing proper vendor risk management practices, as well as lead and/or participate in strategic improvements on how vendor risk is monitored and reported across Operations, while fostering collaboration and building relationships across the Enterprise.

This position interacts with various business lines as well as the functional units within the firm, providing superior service support to both internal and external customers. The individual in this position is expected to be a knowledgeable senior level liaison for both Operations and RBC. Incumbent must understand regulatory and organizational risks associated with vendor supported work processes. This position is responsible for adherence to policies, processes, procedures, standards and appropriate regulations related to both the RBC Capital Markets Broker Dealer and NY Bank Branch.

What will you do?

Oversight & Risk Management (40%)

• Implement and maintain effective process to manage supplier oversight and governance and ensure compliance with relevant RBC 3rd party policies and U.S. federal & local regulatory requirements.
• Track and manage upcoming vendor activities related to contract negotiations, supplier reviews, new policies and procedures, ensuring US WM Operations remains in compliance with all internal policies and is prepared for upcoming contract negotiations.

Relationship Management & Business/Strategic/Cultural Alignment (30%)

• Partner with RBC Procurement, Technology and other Enterprise Centers of Governance on contract negotiations/renegotiations, Supplier Risk Management processes, and other vendor related responsibilities for all key vendor contracts owned by US WM Operations and/or provide key services to US WM Operations

Leadership & Management (20%)

• Provide leadership, coaching and development support to the US WM Operations Vendor Management Oversight team to ensure overall performance meets or exceeds the established industry, regulatory and company standards for service, innovation and professionalism.

What do you need to succeed?

Must-have

• Bachelor's degree in finance or related field
• Securities license 7 or 99 (or able to obtain license within 120 days)
• 5+ years prior securities, banking, technology industry and/or job specific related experience
• 5+ years credit operations, project management, vendor management, analysis, and/or risk control experience
• 5+ years demonstrated and sound managerial experience leading and managing a team.

Nice-to-have

• Direct experience Regulatory Matters and Audits.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $$85,000 - $150,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

The good-faith expected salary range for the above position is $85,000 - $115,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.