New

Customer Service Representative

Staffmark Group
$20.04-$20.04
paid holidays, 401(k)
United States, Kentucky, Owingsville
Sep 18, 2025
Looking for a long-term career with growth potential? Staffmark is recruiting a direct hire Customer Service Representative for our client in Winchester, KY. Join a professional team that values customer care and provides a supportive environment for employees. Day-to-Day You'll be responsible for assisting customers with account-related concerns, providing professional guidance, and ensuring accurate documentation. With a focus on empathy and compliance, you'll help create positive customer experiences while supporting business goals. Schedule \| Monday-Friday, 9 AM-6 PM (daytime hours) This is an on-site position; must live within commuting distance of Winchester, KY Responsibilities Answer inbound/outbound calls and follow call scripts Assist with account resolution and repayment options Perform skip-tracing to confirm contact or employment details Document activity and maintain compliance with FDCPA Support special case verifications (disability, bankruptcy, wage garnishment) Qualifications High school diploma or GED Minimum of 1 year in collections or customer service Excellent communication and problem-solving skills Strong attention to detail and organizational ability Pay & Benefits Up to $20.04/hour Monthly bonus opportunities Comprehensive benefits: health, dental, vision, 401(k) match, paid holidays, PTO, training, and more If you're ready to join a company that offers stability, support, and growth, apply today! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark