New

Customer Service Representative

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Florida, Orlando
Sep 13, 2025
Customer Support Representative - Audiology Equipment (Remote) Remote \| Equipment Provided Full-Time \| Mon-Fri, 11:30 AM-8:00 PM ET Start Date: October 13 \| Training: 6-8 weeks, 9:00 AM-5:30 PM ET About the Role Join our team supporting high-end customers in the audiology and hearing equipment space. You'll be the first point of contact for order placement, product inquiries, and customer support. This is a fully remote position with equipment shipped to you. Key Responsibilities * Handle inbound calls and assist customers with purchase orders * Accurately enter order details into internal systems * Route calls to appropriate departments or individuals * Provide product knowledge and front-line support * Collaborate with sales and production teams on delivery/shipment * Meet performance metrics for talk time and accuracy * Ensure a high-quality customer experience through effective communication Must-Have Qualifications * 2+ years of call center experience * Proficiency in Microsoft Office * Demonstrated job stability Work Environment * 100% remote * Equipment shipped directly to you * Supportive team culture with cross-functional collaboration Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 26, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.