Billing and Collections Specialist

Title: Billing and Collections Specialist

Location: Onsite - Orlando, FL

Employment Type: Full-time

Work Status: Exempt

Reports To: Accounting Manager

Company Overview

Acousti is a leading provider of drywall and acoustical ceiling solutions, specializing in high-quality construction services for both commercial and residential projects. With over 75 years of experience, we have built a reputation for excellence, safety, and innovation. Our success is driven by a talented and dedicated team that collaborates to deliver exceptional results on every project.

Your Role at Acousti

The Billing and Collections Specialist plays a vital role in supporting the branch's financial operations by managing the accounts receivable lifecycle-from invoice preparation and submission to collection, cash application, and vendor coordination. This position ensures billing accuracy, expedites payment collection, and strengthens internal controls to improve cash flow and project profitability.

Key Responsibilities

In this role, you will:

Billing Preparation & Submission

• Prepare and submit billing documents for 50-100 active construction projects
• Collaborate with Project Managers (PMs) to review and approve drafts
• Ensure billings reflect accurate production and include all approved change orders
• Submit final invoices via client-specific platforms (Textura, Procore, GCPay, TeamPlayer, email)
• Format and maintain billings according to customer specifications

Collections & AR Oversight

• Review AR aging weekly and follow up on outstanding invoices
• Communicate directly with clients regarding unpaid balances
• Partner with internal stakeholders to resolve billing disputes and discrepancies
• Assemble supporting documents for lien waivers and legal compliance

Deposits & Cash Application

• Deposit checks and apply payments to the correct customer/project accounts
• Forward misrouted payments and reconcile deposits with AR reports

Vendor & Supplier Coordination

• Monitor vendor/supplier aging reports for projects with Notices to Owner (NTO)
• Coordinate with PMs to ensure timely payment and secure proper lien releases
• Resolve vendor invoice discrepancies and payment holds

Month-End Close Support

• Submit and post all monthly billing before close
• Reconcile billed versus collected amounts
• Prepare and present aging reports and unresolved issues to management
• Assist accounting with month-end AR procedures and reconciliations

What We're Looking for in You

To succeed in this role, you should have:

• 2-4 years of billing and collections experience, preferably in the construction industry
• Strong working knowledge of Sage Intacct and GC billing platforms (e.g., Textura, Procore, GCPay)
• Proficiency in Microsoft Word, Excel, and Outlook
• Excellent organizational and written communication skills
• Strong attention to detail and accuracy
• The ability to multitask and thrive in a fast-paced environment
• Team player mindset and self-starter attitude
• Strategic problem-solving skills and ability to adapt to changing priorities

Preferred Qualifications

• Prior experience working directly with construction project managers and subcontractors
• Familiarity with lien waiver documentation and legal compliance for job-related payments

Why Join Acousti?

At Acousti, we offer more than just a job; we provide opportunities for growth and development in a collaborative, supportive environment. As a valued member of our team, you'll enjoy:

• Competitive Compensation: Based on experience, with opportunities for career progression
• Comprehensive Benefits Package: Health, dental, and vision plans
• Retirement Savings: 401(k) with company match
• Insurance Coverage: Company-paid life and long-term disability
• Paid Time Off: Vacation, sick leave, and holidays
• Supplemental Insurance Options

Employee Perks

• Learning & Development: Training programs, tuition reimbursement, and career advancement
• Company Events: Team-building and social events
• Referral Program: Earn rewards by referring qualified candidates
• Employee Assistance Program (EAP): Support for personal and professional challenges

Additional Information

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Acousti Engineering reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Acousti Engineering is at-will.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Acousti Engineering is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR * 60-1.4(a), 60-300.5(a) and 60-741.5(a))