Investigator Payments Manager (Biotechnology)

SUMMARY/JOB PURPOSE:

Receives, triages, and resolves clinical payment escalations with internal and external stakeholders. Monitors and performs investigator site payments aggregate spend reporting and other site payments-related projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensures investigator payments are made according to executed clinical site contracts.
• Collaborates with service provider(s) for outsourced payment functions.
• Receives and triages clinical payment escalations with internal and external stakeholders to reach resolutions.
• Communicates clearly and effectively with a global audience, whose first language may not be English.
• Maintains tracking systems of all clinical study payments and issues.
• Oversees study closeout financial reconciliation processes.
• Assists the site budget, and legal function in reviewing, reconciling, issuing, and processing of site-related grant and pass-through expenses in budgets and contract negotiations and reviews.
• Assists in the management of the quarterly and annual aggregate spend reporting for all clinical studies under the Sunshine Act.
• Manages special projects within Site Payments.

SUPERVISORY RESPONSIBILITIES:

• Does not supervise staff.

EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS:

Education/Experience:

• BS/BA degree in related discipline and a minimum of seven years of related experience; or,
• MS/MA degree in related discipline and a minimum of five years of related experience; or,
• Equivalent combination of education and experience.

Experience/The Ideal for Successful Entry into Job:

• Typically requires a minimum of five years of related experience and/or a combination of experience and education/training.
• Prior Oncology company experience preferred. Other Biotech/Pharmaceutical industries are acceptable.
• c required. Experience with budgets is recommended.
• Background in customers-facing service position strongly desired.

KNOWLEDGE/SKILLS:

• Has extensive experience in relevant industry/profession.
• Uses broad expertise or unique knowledge and skills to contribute to the development of company objectives and principles and to achieve goals in creative and effective ways.
• Identifies and implements methods, techniques, procedures and evaluation criteria to achieve results.
• Performs a variety of complicated tasks with a wide degree of creativity and latitude.
• Able to self-manage and prioritize wide-ranging projects and issues.
• Applies strong analytical and business communication skills.
• Proficient with computer applications such as MS Office and specialized applications as needed for the position.
• Multi-lingual, Spanish, French, German, Korean, Mandarin, or Turkish desired.
• Must be a team player and can work occasionally outside of the normal hours to accommodate colleagues on a different continent.
• Embraces Exelixis' core values to be exceptional, excel for patients and exceed together.

JOB COMPLEXITY:

• Works on very complex problems where analysis of situations or data requires an in-depth evaluation of various factors. May work on significant and unique issues requiring a broad collaborative effort between multiple stakeholders.
• Exercises independent judgment in methods, techniques, and evaluation of criteria for obtaining results.
• Creates formal networks involving coordination among groups.

DESIRED BEHAVIORS:

• Ability to study, analyze and understand new situations and business problems and identify appropriate solutions
• Operationally excellent and drives others towards excellence
• Resilient in the context of a rapidly changing environment
• Organized with a systematic approach to prioritization
• Continuously seek ways to enhance processes and practices

EXHIBITS EXELIXIS LEADERSHIP COMMITMENTS:

• We drive for results, so patients can survive and thrive.
• We are resilient in the face of adversity and tireless in advancing our science.
• We celebrate our long history of prolific drug discovery and rigorous drug development.
• We unite to launch innovative medicines for difficult-to-treat cancers.
• We exist to give people hope - one drug, one patient at a time.
• We are Exelixis.

LIVES THE EXELIXIS CORE VALUES DAILY:

• Be Exceptional (Take the right action and lead others to do the right thing at the right time in the right way),
• Exceed Together (Apply rigor, resourcefulness, and respect to maximize opportunities and deliver impactful results)
• Excel for Patients (Innovate to design solutions and remove barriers to show how much we care)

WORKING CONDITIONS:

• Environment: primarily working indoors on a computer in an office setting
• Essential physical requirements are sitting/standing and typing.
• Travel is required up to 10% of the time. Travel to Headquarters, the Eastern office and/or training conferences according to business needs.

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