Learning & Development Project Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Learning & Development (L&D) Project Manager role is accountable for organizing and monitoring account specific training initiatives that meet defined business needs and/or client training requirements. They maximize the internal Workday Learning LMS, establish related processes, and provide learner support. The role is responsible for training program administration, including scheduling, communications, materials production, participant tracking as well as internal and client facing reporting. The position partners with the on-account L&D Leads, HR team, Supply Chain Management, and Business Service Line Leaders to create training materials based on business / client requirements. They act as an integrator partnering with JLL Corporate L&D resources and leveraging best practices to enhance account L&D delivery and learner experience. This is a global role, supporting our global account learning requirements. The L&D Project Manager provides oversight of all JLL and client pushed training courses including:

• Workday Learning administration for all account related training including:

  • Course/quiz creation and assignments

  • Reporting - regular and audits

  • Trouble-shooting learner experience and/or Workday LMS issues

  • Liaising between JLL Workday Administrator(s) and account team

• Training & Reporting Responsibilities

  • Manages and supports training programs including content development, facilitation, logistics, transcript management and reporting.

  • Manages mandatory training reminder process ensuring on time training completion.

  • Maintains administrative records related to mandatory/compliance training to support internal/external audits.

  • Manages end to end reporting procedures and employee database reconciliations related to client training requirements.

  • Works with management to improve account learning business processes and end-user experience.

  • Develops working relationships with Service Line leads on account to scope annual training requirements, audience alignment and Workday Learning content management.

  • Develops and maintains standardized training related metric reporting through the identification of client and departmental requirements.

  • Establishes reporting requirements to build training reporting solutions and maintain learning dashboards in partnership with the account Business Intelligence team.

• On boarding Support

  • Facilitate Welcome Week training sessions for new hires

  • Creates and manages account on boarding checklists

  • Creates and maintains Welcome Week training curriculum and materials

  • Acts as liaison between HR On boarding team and new hires/hiring managers to ensure successful on boarding experience

Qualifications:

• A Bachelor's degree, or equivalent experience.

• Preferred experience administering and managing enterprise LMS in a large-scale, corporate environment (Workday Learning preferred).

• Must be proactive, flexible, embrace change and able to solve problems creatively; rapidly adapting to new information, changing conditions, or unexpected obstacles.

• Strong planning, organization, coordination, and analytical skills, with meticulous attention to detail and commitment to process improvement and quality.

• Completes work with a limited degree of supervision.

• Proficient in Google Workspace (Slides, Sheets, Gmail, Looker Studio) preferred.

• Strong facilitation, communication and interpersonal skills.

• Ability to work in a fast-paced virtual environment and manage multiple priorities.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.