Process Improvement Analyst

Are you passionate about driving efficiency, quality, and innovation in manufacturing? We're looking for a Process Improvement Specialist who will play a critical role in enhancing operations, supporting R&D initiatives, and ensuring product quality excellence. In this role, you'll be at the center of continuous improvement, troubleshooting production challenges, implementing cost-saving solutions, maintaining product compliance, and training plant personnel on best practices. Partnering closely with R&D, Quality, and Operations, you'll help bring new products to market, optimize processes, and deliver lasting value for both our team and customers.

The GP Tolleson facility employs about 115 people and serves converting customers throughout the Southwest with sustainable packaging products. This position provides opportunities for promotion within GP Tolleson, as well as many other Georgia-Pacific and Koch facilities across the country. Come join our team!

• Serve as the onsite Process Improvement Specialist to enhance operational efficiency
• Support R&D initiatives through technology implementation, raw material qualifications, and production line enhancements
• Troubleshoot issues and develop Design of Experiments (DOE) to identify and resolve recurring manufacturing challenges
• Identify and implement cost-saving opportunities after validation
• Assist with new product development and ensure compliance through the New Substance Request (NSR) process.
• Facilitate the Change Request process by receiving requests, uploading them to the PLEX change module, monitoring approvals, and collaborating with requesters to update SOPs on SharePoint
• Update customer specifications and establish product attribute limits
• Assist the Product Quality Supervisor by:
• Maintaining accurate BOMs and Specifications in PLEX and keeping SOPs and OPLs updated in SharePoint.
• Training new plant personnel on current Product Quality procedures and updating all personnel on revised procedures.
• Collaborating with the Quality Manager to maintain training logs.
• Providing timely recommendations (Release/Scrap/Rework) for products on "Hold" using a risk management approach and entering resolutions into Plex.
• Managing lab equipment calibration and ensuring the R&D lab adheres to 6S standards.
• Supporting customer complaint resolution through collaborative root cause analysis and documenting in Plex.
• Evaluating and testing incoming raw materials for specification adherence, documenting results, and facilitating early invoice payments for contractual price discounts.
• Maintain regular structured and informal communication with Product Quality Specialists, the R&D team, Quality Manager, and Operations team

• Bachelor's degree in Science of Engineering OR 4 years of work experience in a quality or process improvement role
• Experience working in a manufacturing or lab setting
• Experience documenting procedures and data and communicating to technical and non-technical audiences

• * 3+ years experience working in manufacturing environment, Quality assurance role, Process Improvement role or laboratory testing environment
• * Experience writing or updating procedures, conducting training & communicating changes
• * Experience with change management, risk assessments, statistical analysis and/or root cause analysis